Study: Consumer satisfaction remains high — ChainStoreAge.com

By 8th & Walton | on May 7, 2024

Consumer satisfaction is on the rise in the United States:

“According to the American Customer Satisfaction Index (ACSI), customer satisfaction at the national level has increased sharply during the past seven quarters. It rose in the first quarter of 2024, advancing 0.3% to an all-time high score of 78.0 (on a 0-100 scale).“

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About the Author

8th & Walton consists of retail industry experts with a combined 200+ years of Walmart and Walmart supplier experience. Having helped hundreds of CPG companies in their efforts to be better supplier partners to the world's most influential retailer, the 8th & Walton editorial team prides itself on being a go-to resource for Walmart supplier news and insights.

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