ABOUT US

Ours is a strong team, one built on respect and trust. Each of us places a high value on honesty, excellence, determination, and a positive attitude. Without exception, every member eagerly strives to delight each client. Beneath all that dedication and hard work is a foundation of humility and gratitude.

With over 280 years of combined Walmart and Walmart supplier experience, the best-in-class staff of 8th & Walton has made it the gold standard for education, training, and advisory services for Walmart suppliers.

Who We Are

Our mission is to help responsible suppliers become better partners with Walmart so that more people have access to healthy, affordable, sustainable products.

We have helped hundreds of CPG companies in their efforts to be better supplier partners to the world’s most influential retailer.

We empower our clients through classroom education and advisory services, as well as a full suite of media resources.

We are a certified B Corp company.

We donate 5% of our revenues to charities each year.


WATCH THE VIDEO A Word from Jeff Clapper, President & CEO

History of 8th & Walton

Since its beginning in 2006, 8th & Walton has helped Walmart suppliers through its Retail Link® classes and advisory services. From decades-old, global suppliers to upstart, disruptive entrepreneurs, 10,000 Walmart suppliers have benefited from the knowledge and dedication of 8th & Walton’s advisors and instructors.

2014

Jeff Clapper purchases 8th & Walton. Under Clapper’s direction, the company’s mission is crystalized: To help suppliers become better partners with Walmart.

2016

8th & Walton launches 8th & Walton Canada, recruiting a team of in-country, on-site Walmart Canada experts to provide classes and services in Mississauga, Ontario, to suppliers selling products through Walmart Canada.

2017

8th & Walton expands and refines its webinar program, offering over a dozen live, on-line classes for Walmart and Sam’s Club suppliers all over the country.

2019

8th & Walton forms StepWon, an affiliate that serves its expanding advisory business.

2022

Walmart selects 8th & Walton as an official service provider in its Walmart Start program for new suppliers.

2022

8th & Walton becomes the second certified B Corp company in Arkansas, joining the 7,000 world-wide that strive to make business a force for good. Among other commitments, it pledges to donate 5% of its revenue to charity. Learn more here

2023

8th & Walton launches PathFinders, a service that provides in-depth support by our team of experts to suppliers who want to win with Walmart. Learn more here

2024

8th & Walton joins 1% for the Planet, pledging to donate at least 1% of its annual sales directly to environmental organizations. Learn more here

Did You Know…

The name 8th & Walton reflects the intersection of two significant streets in Bentonville, Arkansas: 8th Street and Walton Avenue, the longtime location of both Walmart’s Home Office and 8th & Walton.

Meet Our Team

Jeff Clapper

President & CEO

Jeff Clapper

President & CEO

jeff@8thandwalton.com | (479) 715-6700

8th & Walton’s President and CEO enjoys leading the company’s mission of helping suppliers become better partners with Walmart through education and best-in-class support. Jeff’s retail career began in magazines as the Newsstand Sales Director for Pack-O-Fun, Inc. It published six consumer crafting periodicals that were distributed through hundreds of retail chains, large and small. During that time, Jeff called on key national retail accounts, including Walmart. He later led the $11MM business as its publisher and independently brokered its sale to Amos Press, Inc. in 2006. In 2007, Jeff launched an online golf video game, which he sold to World Golf Tour in 2010. He purchased 8th & Walton in 2014.

Christi Martin

CFO

Christi Martin

CFO

accounting@8thandwalton.com | (479) 715-6700

Christi Martin has 20 years of expertise in various accounting roles across several industries. Her leadership and guidance provide 8th & Walton clients with unique perspectives into Walmart’s Accounting/Deduction Management and Recovery and Invoice Accuracy processes, as well as other supplier accounting areas. Christi’s team is credited with many successes in Supplier Accounting and Monetary Recovery, recovering hundreds of thousands of dollars. Accounting and the Dispute Portal are areas of the Walmart business in which many suppliers have a large knowledge gap, but these are critical to their overall business success. Christi’s team is key to returning the ultimate accounting ROI for clients.

Steven Bertram

Chief Operating Officer

Steven Bertram

Chief Operating Officer

Steven@8thandwalton.com | (479) 715-6700

Steven has spent the last 19 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.

Mark Stallcup

VP, Supply Chain

Mark Stallcup

VP, Supply Chain

mark@8thandwalton.com | (479) 715-6700

Mark Stallcup is an accomplished and dedicated supply chain development leader with 37 years of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.

Terry Clear

Director, Replenishment & Sales Insights

Terry Clear

Director, Replenishment & Sales Insights

terry@8thandwalton.com | (479) 715-6700

Terry Clear was at Walmart for nearly 10 years, five of which were on the GRS project, starting with pre go live foundational work, later working with the database to migrate external data into the Walmart data warehouse. While on the GRS project, Terry earned a supply chain patent for a process improvement for perishable product in the Walmart Express stores. Later, Terry moved to the Walmart Transportation/Logistics Division as a Senior Manager of Merchandise Logistics for Consumables, Health and Wellness. As Merchandising Logistics Manager, Terry was responsible for solving supply chain challenges including ship point alignments, prepaid or collect analyses, new supplier transportation onboarding, pack analyses, and optimization of the supply chain for multi supplier private label products. He has been providing guidance to Walmart suppliers at 8th & Walton for 7 years.

Joel Graham

Director, Retail Link® Item File, Replenishment, & Sam's Club Insights

Joel Graham

Director, Retail Link® Item File, Replenishment, & Sam's Club Insights

joel@8thandwalton.com | (479) 715-6700

Joel Graham is a Subject Matter Expert (SME) with 40 years of retail experience, 28 of them with Walmart and Sam’s Club. He led the Sam’s Club UPC/Item File Team for 10 years and worked in the buying, replenishment, and operations areas as well as in its frozen, candy, HBA, OTC, pets, and dry grocery categories. An expert facilitator and advisor with over 20 years of presentation experience, Joel’s specialties include item file creation and management; packaging; accounting; compliance, including WERCS and factory disclosure; GS1,GTIN/Data matrix/QR codes/RFID; and all aspects of Retail Link®, Reporting, supply chain, and e-commerce

Scott Benedict - Vice President of Education Growth

Scott Benedict

Vice President of Education Growth

Scott Benedict

Vice President of Education Growth

scott@8thandwalton.com | (479) 715-6700

Scott Benedict is an accomplished retail merchant, educator, consultant, author, advisory board member, keynote speaker, and digital retailing executive with more than 35 years of diverse experience spanning traditional brick-and-mortar retailing, eCommerce, omnichannel, and international retail merchandising and operations.

Scott’s retail merchandising career included more than 25 years in the Consumer Electronics and General Merchandise categories before his more senior merchandising roles expanded his reach into Grocery, Pets, and CPG businesses and across specialty, wholesale club, mass, and catalog retail. Scott was a member of the founding team for Walmart Online, the predecessor to Walmart.com, and spent more than 18 years in various roles within Walmart and Sam’s Club.

Scott is the author of an upcoming book on digital merchandising and is a frequent guest speaker and writer on retail webinars, podcasts, as well as print and broadcast media interviews on the state of modern retailing in the omnichannel age.

Scott was named a Top Retail Expert by RETHINK Retail in 2023 and 2024 and is a member of the RetailWire BrainTrust.

Heather Reid

Director, Canada's Retail Link® Insights

Heather Reid

Director, Canada's Retail Link® Insights

heather@8thandwalton.com | (479) 715-6700

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 Walmart suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart US and Walmart Canada. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

Pamela Thompson

Account Manager

Pamela Thompson

Account Manager

pam@8thandwalton.com | (479) 715-6700
During Pam’s 12 years in Walmart’s Information Systems Division (ISD), she developed software for Walmart’s Retail Link and Decision Support System (DSS) systems. She worked with item file, merchandising, replenishment, and logistics to design and develop reports and scorecards. Pam is a Baylor University graduate with a degree in Information Systems and Quantitative Business Analysis.

Lori Carter

Client Advisor

Lori Carter

Client Advisor

Lori@8thandwalton.com | (479) 715-6700

Lori Carter has a remarkable breadth of experience in her 26 year retail career. It began at Walmart and Sam’s Club where she was a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores, and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

Marie Clapper

Marie Clapper

Education Director

Marie Clapper

Education Director

marie@8thandwalton.com | (479) 715-6700

Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2013 and is its Director of Education.

Adela Rojas

Operations Manager

Adela Rojas

Operations Manager

adela@8thandwalton.com | (479) 715-6700

Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.

Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.

Adela is bilingual, so if you speak Spanish, come say Hola to her!

Annie Nelson

Executive Assistant

Annie Nelson

Executive Assistant

anne@8thandwalton.com | (479) 715-6700

Annie Nelson brings keenly developed organizational skills and a tireless reach for excellence to 8th & Walton. Her can-do attitude was honed while successfully running her cottage bakery in Northwest Arkansas (The Family Crumb), a passion she continues to enjoy. A graduate of Columbia College and a certified yoga instructor, Annie has an effervescence and sunny disposition both clients and team mates appreciate.

Lainie Petersen

Communications Advisor

Lainie Petersen

Communications Advisor

lainie@8thandwalton.com | (479) 715-6700

Lainie has written 8th & Walton’s newsletters for over a decade. She has written for various publications and worked at a subsidiary of the Washington Post for five years. Lainie earned a Bachelor of Science degree in philosophy (Illinois State University), both a Master of Theological Studies and a Master of Divinity (Garrett Evangelical Theological Seminary), and a Master of Library and Information Science (Dominican University). She is a wine aficionado and the host of the podcast Chicago Wine Report.

Jeff Clapper

President & CEO

Bio

jeff@8thandwalton.com | (479) 715-6700

8th & Walton’s President and CEO enjoys leading the company’s mission of helping suppliers become better partners with Walmart through education and best-in-class support. Jeff’s retail career began in magazines as the Newsstand Sales Director for Pack-O-Fun, Inc. It published six consumer crafting periodicals that were distributed through hundreds of retail chains, large and small. During that time, Jeff called on key national retail accounts, including Walmart. He later led the $11MM business as its publisher and independently brokered its sale to Amos Press, Inc. in 2006. In 2007, Jeff launched an online golf video game, which he sold to World Golf Tour in 2010. He purchased 8th & Walton in 2014.

Christi Martin

CFO

Bio

accounting@8thandwalton.com | (479) 715-6700

Christi Martin has 20 years of expertise in various accounting roles across several industries. Her leadership and guidance provide 8th & Walton clients with unique perspectives into Walmart’s Accounting/Deduction Management and Recovery and Invoice Accuracy processes, as well as other supplier accounting areas. Christi’s team is credited with many successes in Supplier Accounting and Monetary Recovery, recovering hundreds of thousands of dollars. Accounting and the Dispute Portal are areas of the Walmart business in which many suppliers have a large knowledge gap, but these are critical to their overall business success. Christi’s team is key to returning the ultimate accounting ROI for clients.

Steven Bertram

Chief Operating Officer

Bio

Steven@8thandwalton.com | (479) 715-6700

Steven has spent the last 19 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.

Mark Stallcup

VP, Supply Chain

Bio

mark@8thandwalton.com | (479) 715-6700

Mark Stallcup is an accomplished and dedicated supply chain development leader with 37 years of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.

Terry Clear

Director, Replenishment & Sales Insights

Bio

terry@8thandwalton.com | (479) 715-6700

Terry Clear was at Walmart for nearly 10 years, five of which were on the GRS project, starting with pre go live foundational work, later working with the database to migrate external data into the Walmart data warehouse. While on the GRS project, Terry earned a supply chain patent for a process improvement for perishable product in the Walmart Express stores. Later, Terry moved to the Walmart Transportation/Logistics Division as a Senior Manager of Merchandise Logistics for Consumables, Health and Wellness. As Merchandising Logistics Manager, Terry was responsible for solving supply chain challenges including ship point alignments, prepaid or collect analyses, new supplier transportation onboarding, pack analyses, and optimization of the supply chain for multi supplier private label products. He has been providing guidance to Walmart suppliers at 8th & Walton for 7 years.

Joel Graham

Director, Retail Link® Item File, Replenishment, & Sam's Club Insights

Bio

joel@8thandwalton.com | (479) 715-6700

Joel Graham is a Subject Matter Expert (SME) with 40 years of retail experience, 28 of them with Walmart and Sam’s Club. He led the Sam’s Club UPC/Item File Team for 10 years and worked in the buying, replenishment, and operations areas as well as in its frozen, candy, HBA, OTC, pets, and dry grocery categories. An expert facilitator and advisor with over 20 years of presentation experience, Joel’s specialties include item file creation and management; packaging; accounting; compliance, including WERCS and factory disclosure; GS1,GTIN/Data matrix/QR codes/RFID; and all aspects of Retail Link®, Reporting, supply chain, and e-commerce

Scott Benedict - Vice President of Education Growth

Scott Benedict

Vice President of Education Growth

Bio

scott@8thandwalton.com | (479) 715-6700

Scott Benedict is an accomplished retail merchant, educator, consultant, author, advisory board member, keynote speaker, and digital retailing executive with more than 35 years of diverse experience spanning traditional brick-and-mortar retailing, eCommerce, omnichannel, and international retail merchandising and operations.

Scott’s retail merchandising career included more than 25 years in the Consumer Electronics and General Merchandise categories before his more senior merchandising roles expanded his reach into Grocery, Pets, and CPG businesses and across specialty, wholesale club, mass, and catalog retail. Scott was a member of the founding team for Walmart Online, the predecessor to Walmart.com, and spent more than 18 years in various roles within Walmart and Sam’s Club.

Scott is the author of an upcoming book on digital merchandising and is a frequent guest speaker and writer on retail webinars, podcasts, as well as print and broadcast media interviews on the state of modern retailing in the omnichannel age.

Scott was named a Top Retail Expert by RETHINK Retail in 2023 and 2024 and is a member of the RetailWire BrainTrust.

Heather Reid

Director, Canada's Retail Link® Insights

Bio

heather@8thandwalton.com | (479) 715-6700

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 Walmart suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart US and Walmart Canada. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

Pamela Thompson

Account Manager

Bio

pam@8thandwalton.com | (479) 715-6700
During Pam’s 12 years in Walmart’s Information Systems Division (ISD), she developed software for Walmart’s Retail Link and Decision Support System (DSS) systems. She worked with item file, merchandising, replenishment, and logistics to design and develop reports and scorecards. Pam is a Baylor University graduate with a degree in Information Systems and Quantitative Business Analysis.

Lori Carter

Client Advisor

Bio

Lori@8thandwalton.com | (479) 715-6700

Lori Carter has a remarkable breadth of experience in her 26 year retail career. It began at Walmart and Sam’s Club where she was a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores, and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

Marie Clapper

Marie Clapper

Education Director

Bio

marie@8thandwalton.com | (479) 715-6700

Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2013 and is its Director of Education.

Adela Rojas

Operations Manager

Bio

adela@8thandwalton.com | (479) 715-6700

Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.

Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.

Adela is bilingual, so if you speak Spanish, come say Hola to her!

Annie Nelson

Executive Assistant

Bio

anne@8thandwalton.com | (479) 715-6700

Annie Nelson brings keenly developed organizational skills and a tireless reach for excellence to 8th & Walton. Her can-do attitude was honed while successfully running her cottage bakery in Northwest Arkansas (The Family Crumb), a passion she continues to enjoy. A graduate of Columbia College and a certified yoga instructor, Annie has an effervescence and sunny disposition both clients and team mates appreciate.

Lainie Petersen

Communications Advisor

Bio

lainie@8thandwalton.com | (479) 715-6700

Lainie has written 8th & Walton’s newsletters for over a decade. She has written for various publications and worked at a subsidiary of the Washington Post for five years. Lainie earned a Bachelor of Science degree in philosophy (Illinois State University), both a Master of Theological Studies and a Master of Divinity (Garrett Evangelical Theological Seminary), and a Master of Library and Information Science (Dominican University). She is a wine aficionado and the host of the podcast Chicago Wine Report.

What We Do

Walmart Supplier Consulting Services

Our experts provide solutions-based advisory services for suppliers to address specific challenges. Common areas of focus include item file setup and maintenance, omnichannel enhancement, compliance and fine reduction, Walmart’s Supplier Performance Scorecard, and deep-dive reporting.

Our team also includes highly specialized experts in key areas like e-commerce, accounting, supply chain, compliance, packaging, and food safety.

Experts can evaluate your business for potential challenges and opportunities and provide a step-by-step action plan to resolve issues.

Retail Link® and Other Training

We deliver relevant, timely class content taught by expert facilitators on topics that offer both immediate and long-term results for a supplier’s Walmart business.

To accommodate different learning styles and business needs, we offer live, interactive Zoom webinars and on-site customized training using the supplier’s own data.

In addition to courses for Walmart U.S. suppliers, classes have also been developed specifically for suppliers selling in Walmart Canada.

Contact Us

Are you looking for ways to improve your Walmart business? We can help! Fill out the form below to schedule a free 15-minute consultation.


Our Clients