ABOUT US

Ours is a strong team, one built on respect and trust. Each of us places a high value on honesty, excellence, determination, and a positive attitude. Without exception, every member eagerly strives to delight each client. Beneath all that dedication and hard work is a foundation of humility and gratitude.

With over 200 years of combined Walmart and Walmart supplier experience, the best-in-class staff of 8th & Walton has made it the gold standard for education, training, and advisory services for Walmart suppliers.

Who We Are

We have helped hundreds of CPG companies in their efforts to be better supplier partners to the world’s most influential retailer. We empower our clients through classroom education and advisory services, as well as a full suite of media resources.


WATCH THE VIDEO A Word from Jeff Clapper, President & CEO

History of 8th & Walton

Since its beginning in 2006, 8th & Walton has helped Walmart suppliers through its Retail Link® classes and advisory services. From decades-old, global suppliers to upstart, disruptive entrepreneurs, 10,000 Walmart suppliers have benefited from the knowledge and dedication of 8th & Walton’s advisors and instructors.

2014

Jeff Clapper purchased 8th & Walton. Under Clapper’s direction, the company’s mission was crystalized: To help suppliers become better partners with Walmart.

2016

8th & Walton launched 8th & Walton Canada, recruiting a team of in-country, on-site Walmart Canada experts to provide classes and services in Mississauga, Ontario, to suppliers selling products through Walmart Canada.

2017

8th & Walton expanded and refined its webinar program, offering over a dozen live, on-line classes for Walmart and Sam’s Club suppliers all over the country.

2019

8th & Walton formed StepWon, an affiliate that serves its expanding advisory business.

Did You Know…

The name 8th & Walton reflects the intersection of two significant streets in Bentonville, Arkansas: 8th Street and Walton Avenue, the longtime location of both Walmart’s Home Office and 8th & Walton.

Meet Our Team

Jeff Clapper

President & CEO

Jeff Clapper

President & CEO

[email protected] | (479) 715-6700

8th & Walton’s President and CEO enjoys leading the company’s mission of helping suppliers become better partners with Walmart through education and best-in-class support. Jeff’s retail career began in magazines as the Newsstand Sales Director for Pack-O-Fun, Inc. It published six consumer crafting periodicals that were distributed through hundreds of retail chains, large and small. During that time, Jeff called on key national retail accounts, including Walmart. He later led the $11MM business as its publisher and independently brokered its sale to Amos Press, Inc. in 2006. In 2007, Jeff launched an online golf video game, which he sold to World Golf Tour in 2010. He purchased 8th & Walton in 2014.

Christi Martin

CFO

Christi Martin

CFO

[email protected] | (479) 715-6700

Christi Martin has 15 years of expertise in various accounting roles across several industries. Her leadership and guidance provide 8th & Walton clients with unique perspectives into Walmart’s Accounting/Deduction Management and Recovery and Invoice Accuracy processes, as well as other supplier accounting areas. Christi’s team is credited with many successes in Supplier Accounting and Monetary Recovery, recovering hundreds of thousands of dollars. Accounting and the Dispute Portal are areas of the Walmart business in which many suppliers have a large knowledge gap, but these are critical to their overall business success. Christi’s team is key to returning the ultimate accounting ROI for clients.

Steven Bertram

VP of Supplier Solutions

Steven Bertram

VP of Supplier Solutions

[email protected] | (479) 715-6700

Steven has spent the last 15 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.

Mark Stallcup

VP, Supply Chain

Mark Stallcup

VP, Supply Chain

[email protected] | (479) 715-6700

Mark Stallcup is an accomplished and dedicated supply chain development leader with 33 years of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.

Terry Clear

Director, Replenishment & Sales Insights

Terry Clear

Director, Replenishment & Sales Insights

[email protected] | (479) 715-6700

Terry Clear was at Walmart for nearly ten years, five of which were on the GRS project, starting with pre go live foundational work, later working with the database to migrate external data into the Walmart data warehouse. While on the GRS project, Terry earned a supply chain patent for a process improvement for perishable product in the Walmart Express stores. Later, Terry moved to the Walmart Transportation/Logistics Division as a Senior Manager of Merchandise Logistics for Consumables, Health and Wellness. As Merchandising Logistics Manager, Terry was responsible for solving supply chain challenges including ship point alignments, prepaid or collect analyses, new supplier transportation onboarding, pack analyses, and optimization of the supply chain for multi supplier private label products.

Joel Graham

Director, Retail Link® & Sam's Club Insights

Joel Graham

Director, Retail Link® & Sam's Club Insights

[email protected] | (479) 715-6700

Joel Graham is a seasoned leader with 28 years of retail experience. He specializes in Sam’s Club with 10 years in store operations and 18 years at the home office. In 2001, Joel was awarded Sam’s Club’s Corporate Replenishment Manager of the Year. He also introduced CPFR, GDSN to Sam’s Club leadership and conducted forecasting (CPFR) and seasonality review with CPG companies for the Sam’s Dry Grocery Division. For 10 years, Joel led the Merchandising and Replenishment Support Team for Sam’s Item File — providing daily support, counsel, and project management expertise for business customers. During this time, Joel developed expertise in the GS1 governance and use of barcodes on product. Also, during this time, Joel collaborated with the Responsible Sourcing teams as factory disclosures became required for suppliers and helped develop the integrated systems. Joel was part of many Enterprise level projects such as WERCS, GRS, and the Sam’s Online Item File (Item Link).

Tiffany Henderson

Director of E-Commerce

Tiffany Henderson

Director of E-Commerce

[email protected] | (479) 715-6700

Tiffany Henderson has worked for Walmart and Walmart suppliers for 15 years. She focused on dotcom from its inception, has trained staff in e-commerce, and currently leads an e-commerce support group. E-commerce is her passion. Tiffany has managed all aspects of the e-commerce business of suppliers in a wide range of Walmart categories, including beverages, household cleaners, garden, pet, and childrenswear.

Lori Carter

Client Advisor

Lori Carter

Client Advisor

[email protected] | (479) 715-6700

Lori Carter has a remarkable breadth of retail experience, starting at Walmart and Sam’s Club where she was a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OT&IF scores, and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

Lisa Watson

Client Advisor

Lisa Watson

Client Advisor

[email protected] | (479) 715-6700

During her 26-year-retail career, Lisa has worked on both sides of the retail aisle – both for Walmart in the area of buying and as a Walmart supplier. She is highly knowledgeable in all facets of retail, has extensive experience in the categories of fabrics and crafts, and is an expert in Retail Link®.

Heather Reid

Director, Canada's Retail Link® Insights

Heather Reid

Director, Canada's Retail Link® Insights

[email protected] | (479) 715-6700

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher and has the Canadian Human Resource Leader (CHRL) designation. In addition, she is an expert in Accounting and Replenishment (GRS).

Tina Bright

Client Advisor

Tina Bright

Client Advisor

[email protected] | (479) 715-6700

Tina Bright has had a 24-year career in retail, focusing always on Walmart and the needs of its suppliers. While Replenishment Manager Supervisor at Walmart, she developed seasonal events, created strategies to improve instock, and led teams to improve replenishment processes. Her areas of specialty include ProSpec, supply chain process analysis and improvement, and sales analytics.

Marie Clapper

Education Director

Marie Clapper

Education Director

[email protected] | (479) 715-6700

Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2013 and is its Director of Education.

Adela Rojas

Operations Manager

Adela Rojas

Operations Manager

[email protected] | (479) 715-6700

Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.

Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.

Adela is bilingual, so if you speak Spanish, come say Hola to her!

Jarrod Davis

Director of Marketing and Communication

Jarrod Davis

Director of Marketing and Communication

[email protected] | (479) 715-6700

Jarrod Davis worked in Walmart’s corporate office for over 20 years, leading teams in Marketing, Training and Development, Corporate Communication, and Talent Acquisition. Jarrod began his retail career on Walmart’s original in-store satellite radio team, producing content for customers and associates alike. As part of Talent Acquisition, he developed and delivered college presentations across the country to recruit new talent for Walmart’s Health in Wellness Division. During his many years in Walmart Marketing, Jarrod led teams for copywriting, brand management, and online content. In his time with Corporate Communication, Jarrod developed the Walmart monthly store playbook used to communicate the 30-60-90 day action plans for Walmart Stores.

Jeff Clapper

President & CEO

Bio

[email protected] | (479) 715-6700

8th & Walton’s President and CEO enjoys leading the company’s mission of helping suppliers become better partners with Walmart through education and best-in-class support. Jeff’s retail career began in magazines as the Newsstand Sales Director for Pack-O-Fun, Inc. It published six consumer crafting periodicals that were distributed through hundreds of retail chains, large and small. During that time, Jeff called on key national retail accounts, including Walmart. He later led the $11MM business as its publisher and independently brokered its sale to Amos Press, Inc. in 2006. In 2007, Jeff launched an online golf video game, which he sold to World Golf Tour in 2010. He purchased 8th & Walton in 2014.

Christi Martin

CFO

Bio

[email protected] | (479) 715-6700

Christi Martin has 15 years of expertise in various accounting roles across several industries. Her leadership and guidance provide 8th & Walton clients with unique perspectives into Walmart’s Accounting/Deduction Management and Recovery and Invoice Accuracy processes, as well as other supplier accounting areas. Christi’s team is credited with many successes in Supplier Accounting and Monetary Recovery, recovering hundreds of thousands of dollars. Accounting and the Dispute Portal are areas of the Walmart business in which many suppliers have a large knowledge gap, but these are critical to their overall business success. Christi’s team is key to returning the ultimate accounting ROI for clients.

Steven Bertram

VP of Supplier Solutions

Bio

[email protected] | (479) 715-6700

Steven has spent the last 15 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.

Mark Stallcup

VP, Supply Chain

Bio

[email protected] | (479) 715-6700

Mark Stallcup is an accomplished and dedicated supply chain development leader with 33 years of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.

Terry Clear

Director, Replenishment & Sales Insights

Bio

[email protected] | (479) 715-6700

Terry Clear was at Walmart for nearly ten years, five of which were on the GRS project, starting with pre go live foundational work, later working with the database to migrate external data into the Walmart data warehouse. While on the GRS project, Terry earned a supply chain patent for a process improvement for perishable product in the Walmart Express stores. Later, Terry moved to the Walmart Transportation/Logistics Division as a Senior Manager of Merchandise Logistics for Consumables, Health and Wellness. As Merchandising Logistics Manager, Terry was responsible for solving supply chain challenges including ship point alignments, prepaid or collect analyses, new supplier transportation onboarding, pack analyses, and optimization of the supply chain for multi supplier private label products.

Joel Graham

Director, Retail Link® & Sam's Club Insights

Bio

[email protected] | (479) 715-6700

Joel Graham is a seasoned leader with 28 years of retail experience. He specializes in Sam’s Club with 10 years in store operations and 18 years at the home office. In 2001, Joel was awarded Sam’s Club’s Corporate Replenishment Manager of the Year. He also introduced CPFR, GDSN to Sam’s Club leadership and conducted forecasting (CPFR) and seasonality review with CPG companies for the Sam’s Dry Grocery Division. For 10 years, Joel led the Merchandising and Replenishment Support Team for Sam’s Item File — providing daily support, counsel, and project management expertise for business customers. During this time, Joel developed expertise in the GS1 governance and use of barcodes on product. Also, during this time, Joel collaborated with the Responsible Sourcing teams as factory disclosures became required for suppliers and helped develop the integrated systems. Joel was part of many Enterprise level projects such as WERCS, GRS, and the Sam’s Online Item File (Item Link).

Tiffany Henderson

Director of E-Commerce

Bio

[email protected] | (479) 715-6700

Tiffany Henderson has worked for Walmart and Walmart suppliers for 15 years. She focused on dotcom from its inception, has trained staff in e-commerce, and currently leads an e-commerce support group. E-commerce is her passion. Tiffany has managed all aspects of the e-commerce business of suppliers in a wide range of Walmart categories, including beverages, household cleaners, garden, pet, and childrenswear.

Lori Carter

Client Advisor

Bio

[email protected] | (479) 715-6700

Lori Carter has a remarkable breadth of retail experience, starting at Walmart and Sam’s Club where she was a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OT&IF scores, and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

Lisa Watson

Client Advisor

Bio

[email protected] | (479) 715-6700

During her 26-year-retail career, Lisa has worked on both sides of the retail aisle – both for Walmart in the area of buying and as a Walmart supplier. She is highly knowledgeable in all facets of retail, has extensive experience in the categories of fabrics and crafts, and is an expert in Retail Link®.

Heather Reid

Director, Canada's Retail Link® Insights

Bio

[email protected] | (479) 715-6700

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher and has the Canadian Human Resource Leader (CHRL) designation. In addition, she is an expert in Accounting and Replenishment (GRS).

Tina Bright

Client Advisor

Bio

[email protected] | (479) 715-6700

Tina Bright has had a 24-year career in retail, focusing always on Walmart and the needs of its suppliers. While Replenishment Manager Supervisor at Walmart, she developed seasonal events, created strategies to improve instock, and led teams to improve replenishment processes. Her areas of specialty include ProSpec, supply chain process analysis and improvement, and sales analytics.

Marie Clapper

Education Director

Bio

[email protected] | (479) 715-6700

Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2013 and is its Director of Education.

Adela Rojas

Operations Manager

Bio

[email protected] | (479) 715-6700

Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.

Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.

Adela is bilingual, so if you speak Spanish, come say Hola to her!

Jarrod Davis

Director of Marketing and Communication

Bio

[email protected] | (479) 715-6700

Jarrod Davis worked in Walmart’s corporate office for over 20 years, leading teams in Marketing, Training and Development, Corporate Communication, and Talent Acquisition. Jarrod began his retail career on Walmart’s original in-store satellite radio team, producing content for customers and associates alike. As part of Talent Acquisition, he developed and delivered college presentations across the country to recruit new talent for Walmart’s Health in Wellness Division. During his many years in Walmart Marketing, Jarrod led teams for copywriting, brand management, and online content. In his time with Corporate Communication, Jarrod developed the Walmart monthly store playbook used to communicate the 30-60-90 day action plans for Walmart Stores.

What We Do

Retail Link® and Other Training

We deliver relevant, timely class content taught by expert facilitators on topics that offer both immediate and long-term results for a supplier’s Walmart business.

To accommodate different learning styles and business needs, we offer classroom training, interactive Zoom webinars, and on-site customized training using the supplier’s own data.

In addition to courses for Walmart U.S. suppliers, classes have also been developed specifically for suppliers selling in Walmart Canada.

With over 200 years of combined Walmart and Walmart supplier experience, our best-in-class experts have made 8th & Walton the gold standard for supplier education.

VIEW CLASSES

Walmart Supplier Help

Our experts provide solutions-based advisory services for suppliers to address specific challenges. Common areas of focus include item file setup and maintenance, omnichannel expansion, joint business planning, line review, Walmart’s Supplier Performance Scorecard, and deep-dive reporting.

Our team also includes highly specialized experts in key areas like e-commerce, accounting, supply chain, compliance, packaging, and food safety.

Experts will evaluate your business for potential challenges and opportunities and provide a step-by-step action plan to resolve issues.

Fill out a Needs Assessment Form to connect with an expert today.

NEEDS ASSESSMENT FORM

Our Clients