J.D. Power ranks Sam’s Club Pharmacy #1 in Customer Satisfaction — SamsClub.com

Sam’s Club topped the list in Customer Satisfaction with Mass Merchandiser Pharmacies for the eighth year in a row:

The annual study measures customer satisfaction with brick-and-mortar and mail order pharmacies. The study is based on responses from 12,396 pharmacy customers who filled a prescription within the past 12 months, and it was fielded from August 2022 through May 2023. J.D. Power found Sam’s Club to have the highest level of overall satisfaction among brick-and-mortar mass merchandiser pharmacies, with a score of 788, which is a 29-point increase over 2022.

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