Retail Link® Training Classes

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How would you classify your level of experience with Walmart?

Click on the class title to see what you'll learn, length of class, and cost.
Order Forecast: How To Improve Your In Full


Walmart has begun to allow suppliers to see its order forecast projections through the Supply Plan, Walmart’s Supply Plan is a Decision Support (DSS) query in Retail Link® that provides suppliers with a future projection of their orders. With that additional tool, more is expected of suppliers, including a higher fill rate. Learn how to work this new data to full advantage.

In this class, you will learn how to:

  • Create, pull, and properly use the Supply Plan query
  • Compare your sales history with Walmart’s forecasts
  • Make sure you have enough inventory to meet what Walmart is likely to order
  • Validate the accuracy of promotions in demand forecast
Retail Link® 1: Basic - Master Its Most Important Functions


Master the most important functions of Retail Link® and do it with confidence! In the morning, an experienced teacher (who was once a supplier to Walmart) will lead you through the ins and outs of its Home Page as well as its most significant DOCS and APPS. In the afternoon, you’ll explore the Retail Link® Decision Support Home Page, learn the elements of building a query, and create and retrieve your Supplier Scorecard and Quick Item Information Report. You’ll walk away understanding what Retail Link® provides and how to confidently access this treasury of data.

  • Basic Navigation
  • How to Customize Your Own Dashboard
  • How to Build Out Your Business at a Glance
  • 15 Valuable APPS, including: Online Item File (OIF) and EDI E-Commerce
Retail Link® 2: Decision Support: Hands-On Practice


You’ll learn how to build queries from start to finish. Then you’ll explore different versions of the same data to give you a fuller, richer understanding of your product’s performance in Walmart. This class provides a solid base on which to grow your sales.

You will learn how to create and retrieve seven reports, including:

  • Company Summary
  • Basic Sales & Inventory Report
  • Basic Replenishment Report
  • Forecast Report
  • POS Report
  • A Markdowns Report
Retail Link® 3: Analysis - How to Find Insights in Your Data


Go beyond building an accurate report: Learn how to find trends and insights in your data. This skill brings great value to your brand and is the path to significant growth. As you practice using true case studies from other suppliers, you’ll sharpen your analytical skills and experience the thrill of uncovering solutions and discovering new opportunities. You’ll learn all this and more in this exciting class:

  • How to Know When a Trend Offers Opportunity
  • How to Determine the Right Stores for Your Items
  • Unlocking the Hidden Messages in Seasonal Trends
  • How to Make a Case for Adjusting Your Forecast
Accounting, Invoicing & Deductions

Learn how to optimize cash flow through effective use of purchase orders, invoicing information, and accounting procedures.

  • How to avoid deductions
  • How the Walmart Payables system works
  • Use the supplier Dispute Portal to successfully request payback
On Time In Full (OTIF) Insights and RESOLUTIONS

Need to improve your OTIF score? Prepare your sales, replenishment, and supply chain team members to identify root cause, plan steps to execute, and improve performance.

  • Walmart's expectations for On Time In Full shipments
  • How OTIF utilizes Must Arrive By Date to show exceptions
  • How to read your On Time In Full score
  • How to build an OTIF Action Plan for your company
  • How to connect your forecast with desired OTIF outcomes
GRS 101: Demand Forecasting

Forecast accuracy is essential to produce purchase orders that support both in-stock and merchandise flow.

  • GRS overview and key concepts
  • Demand workbench and forecast generation
  • Demand reporting
GRS 201: Fulfillment

Learn how the demand forecast and other supply chain inputs are used to impact purchase orders.

  • Truckload Optimization
  • Sources of safety stock & how to provide recommendations
  • Creation of the supply plan for stores and DCs
E-Commerce: How to succeed with Walmart


E-Commerce is such a big part of the future of retail that it deserves a little extra effort — and extra effort is required for e-commerce. Yes, setting up items on Walmart’s Supplier Center can be a challenge, but the pay-off can be extraordinary.

In this basics class, you’ll get an overview of where e-commerce in general is today and specifically where it is with Walmart. You’ll be given practical advice and tried-and-true techniques to make your efforts more predictable and successful. Equipped with these basics, you’ll be better prepared for the future of e-commerce at Walmart.

Topics covered include::

  • E-commerce history, trends, and statistics
  • Walmart’s e-commerce history and current direction
  • Overview of today’s Supplier Center and likely changes
  • How to set up an item in the Supplier Center
  • How to set up an item in a spreadsheet and upload it to the Supplier Center
  • The importance of accuracy and the value of proof-reading
  • How to select images for your products sold on-line
  • How to maximize SEO, based on the current algorithms
Item File Setup & Maintenance

Maximize your knowledge by gaining a greater understanding of the Global Data Synchronization Network (GDSN) and item management.

This course provides a thorough understanding of getting your items created at Walmart, the GDSN process and managing the online item file process.

  • What GDSN (Global Data Synchronization Network) / Data Sync is
  • How to create your GTIN
  • The packaging hierarchy and why it is important
  • Differences between assortments and shippers
  • Attributes of new items and the significance of each
  • The new Item Creation Process: How to use Supplier Center to build your item’s number
  • How to complete the Item Creation template from Supplier Center
  • How to retrieve Synchronization and Publication Reports
Retail Analytics & Storytelling

Get more out of your data! Become a better analyst while you learn how to use data to tell a story.

  • Tell a story using your data
  • Increase your capacity to gain insights
  • Begin to truly mine your data
  • Manage your inventory better