Retail Link® Training Classes

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How would you classify your level of experience with Walmart?

Click on the class title to see what you'll learn, length of class, and cost.

NEW: How to Effectively Present to Walmart Using Zoom

Learn how to use the tools within Zoom so you have the best remote meeting experience.

  • Preparation for a Zoom meeting
  • Bringing attention to key points
  • Ensuring security and privacy
  • How annotating can improve the presentation experience
Retail Link® 1: Basic - Master Its Most Important Functions

Master the most important functions of Retail Link® and do it with confidence! In the morning, an experienced teacher (who was once a supplier to Walmart) will lead you through the ins and outs of its Home Page as well as its most significant DOCS and APPS. In the afternoon, you’ll explore the Retail Link® Decision Support Home Page, learn the elements of building a query, and create and retrieve your Supplier Scorecard and Quick Item Information Report. You’ll walk away understanding what Retail Link® provides and how to confidently access this treasury of data.

  • Basic Navigation
  • How to Customize Your Own Dashboard
  • How to Build Out Your Business at a Glance
  • 15 Valuable APPS, including: Online Item File (OIF) and EDI E-Commerce
Retail Link® 2: Decision Support: Hands-On Practice

You’ll learn how to build queries from start to finish. Then you’ll explore different versions of the same data to give you a fuller, richer understanding of your product’s performance in Walmart. This class provides a solid base on which to grow your sales.

You will learn how to create and retrieve seven reports, including:

  • Company Summary
  • Basic Sales & Inventory Report
  • Basic Replenishment Report
  • Forecast Report
  • POS Report
  • A Markdowns Report
Retail Link® 3: Advanced Decision Support (DSS)

In this class, you will gain greater competence in DSS reporting, master more DSS reports, and improve your productivity through proper planning and prioritization of your work.

You will learn:

  • How to create and retrieve 18 new, valuable reports
  • How to work with time frames on queries
  • Different ways to view your data to produce expanded insights
  • Seasonal Profile calculation
  • How to get more from the Store of the Community app
  • How to organize your day and your week
  • The most important reports to maintain
  • Best practices of other successful suppliers
  • Five steps to keep you on top of your business
  • How to compare actual sales to forecasts
  • How a trend presents an opportunity

Retail Link® 4: Analytics and Storytelling

Get more out of your data! Become a better analyst while you learn how to use data to tell a story.

  • Tell a story using your data
  • Increase your capacity to gain insights
  • Begin to truly mine your data
  • Manage your inventory better
Accounting, Invoicing & Deductions

Learn how to optimize cash flow through effective use of purchase orders, invoicing information, and accounting procedures.

  • How to avoid deductions
  • How the Walmart Payables system works
  • Use the supplier Dispute Portal to successfully request payback
How to Navigate Walmart's Supply Chain

Improve your ability to forecast accurately and keep your products on the Walmart shelf.

  • To package your product so it’s correctly received by Walmart
  • Shipping and labeling — from basics to the finer points
  • Why freight factor is important and how to calculate it
Forecasting and Replenishment With Retail Link® Data

The perfect class for someone new to supply chain or new to Walmart

  • GRS overview and key concepts
  • How Demand, Calendar Allocation, and Forecast work together
  • How to use the Supplier View Instock Tool (SVIST)
OTIF and Load Quality

Need to improve your OTIF score? Prepare your sales, replenishment, and supply chain team members to identify root cause, plan steps to execute, and improve performance.

  • Walmart's expectations for On Time In Full shipments
  • How OTIF utilizes Must Arrive By Date to show exceptions
  • How to read your On Time In Full score
  • How to build an OTIF Action Plan for your company
  • How to connect your forecast with desired OTIF outcomes
E-Commerce: How to Succeed with Walmart


E-Commerce is such a big part of the future of retail that it deserves a little extra effort — and extra effort is required for e-commerce. Yes, setting up items on Walmart’s Supplier Center can be a challenge, but the pay-off can be extraordinary.

In this basics class, you’ll get an overview of where e-commerce in general is today and specifically where it is with Walmart. You’ll be given practical advice and tried-and-true techniques to make your efforts more predictable and successful. Equipped with these basics, you’ll be better prepared for the future of e-commerce at Walmart.

Topics covered include::

  • E-commerce history, trends, and statistics
  • Walmart’s e-commerce history and current direction
  • Overview of today’s Supplier Center and likely changes
  • How to set up an item in the Supplier Center
  • How to set up an item in a spreadsheet and upload it to the Supplier Center
  • The importance of accuracy and the value of proof-reading
  • How to select images for your products sold on-line
  • How to maximize SEO, based on the current algorithms
Item File Setup & Maintenance

Maximize your knowledge by gaining a greater understanding of the Global Data Synchronization Network (GDSN) and item management.

This course provides a thorough understanding of getting your items created at Walmart, the GDSN process and managing the online item file process.

  • What GDSN (Global Data Synchronization Network) / Data Sync is
  • How to create your GTIN
  • The packaging hierarchy and why it is important
  • Differences between assortments and shippers
  • Attributes of new items and the significance of each
  • The new Item Creation Process: How to use Supplier Center to build your item’s number
  • How to complete the Item Creation template from Supplier Center
  • How to retrieve Synchronization and Publication Reports