In just 3 days, you’ll be up and running and will avoid expensive (and embarrassing) errors Retail Link® beginners often make.

Save $195 when you purchase the suite instead of individual classes.



Dates & Locations
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Immerse yourself in Retail Link®. It is Walmart’s online hub of data, documentation, reports and special applications. A teacher with decades of experience with Walmart will guide you through navigating Retail Link®, lead you through building and analyzing DSS reports and provide guidance about managing your work load.

Who should take this Retail Link® training:
If you’re new to Walmart or new to a position in which you manage product sales, these three days of training get you where you need to be quickly and thoroughly.

All Retail Link® class content was revised May 2022.
8th & Walton classes are exclusively for Walmart suppliers; only a supplier who works directly with Walmart may register.
If you are a broker interested in our Retail Link® classes, email [email protected]
All reports in Retail Link® 2 and 3 are for brick-and-mortar not dotcom. For dotcom instruction, register for the Retail Link® – Omnichannel Training Suite or Reports.

You Will Learn

Day One:
Retail Link® Basics

    How to make your way around Retail Link®
  • Retail Link® basic navigation
  • How the homepage is set up
  • The most valuable functions, apps and docs
  • How to maximize the Walmart homepage
    • How to use its most important scorecards and reports
    • The Supplier Performance Scorecard
    • The Quick Item Information Report
    • The Company Summary Report
    • The Store Detail Report
    • How to share reports
    • Where dotcom reports are located
      • How to get more out of Retail Link® immediately
      • How to customize your dashboard
      • How to best use its important apps and docs
      • How to save time and reduce frustration
      • Where to find definitions quickly
        • How to create and successfully retrieve a query
        • The basics of Retail Link® Decision Support – New
        • The elements of building and retrieving a query
        • The difference between AND and OR when building a query

Day Two:
Retail Link® Intermediate Decision Support (DSS)

    How to use Retail Link® Decision Support – New
  • Homepage review
  • When to use Store Detail
  • How to select the data that will be shown in a report
  • Why the order of column selection is important
  • DSS shortcut to math calculations
  • How to make a report specific to your needs
  • How to develop a report specific to a store, warehouse or trait
  • How to work with time frames on queries
    • How to create and retrieve 12 valuable reports:
    • Sales by Item
    • PO Tracking
    • Current Instock and Pipeline
    • Stores Out and Nothing in Pipeline
    • Returns to Sales Comparison
    • Item 52 Week Forecast
    • Supply Plan by Order Date
    • Supply Plan by Receive Date
    • Markdown Event
    • 13 Week Sales
    • Sales Year Over Year
    • What Sells With My Item

Day Three:
Retail Link® Advanced Decision Support (DSS)

    Top and Bottom Store Ranking and the 80/20 rule
      How to run a sell-thru on your promo items
        3 reports to help pinpoint your outs
      • POS Qty by Day
      • Days Out Last Week
      • POS Qty by Day by Store
        • How to see your inventory in the Walmart warehouse
            How to compare your forecast to your sales
              How to find out which/how many stores will be on a new modular
                How to look at forecast for an item by store
                  How to identify most out of stock issues
                    3 Market Basket reports
                  • What Sells With My Item
                  • Purchase Quantity
                  • Purchase Frequency
                    • Organizing reports and developing a plan
                      Communicating with Walmart

9:00 A.M. TO 4:30 P.M. CENTRAL TIME.

PRICE: $1,755


  • Each student must register; one participant per registration.
  • Each student must use his/her camera throughout class.
  • Register using your supplier email address.
  • Have authorized access to Retail Link®.
  • Have your Retail Link® ID and password.
  • Have Excel ready to use.

  • NOTE FOR NEW WALMART SUPPLIERS: In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

      Meet Your Teachers

      Lori Carter has had a remarkable breadth of experience in her 24 year retail career. It began at Walmart and Sam’s Club where she became a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

      Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

      Enroll Today!



      Heather and Lori were fantastic and I learned a ton. I’m looking forward to my next 3 classes with them.

      - Terri - 2/1/22 Accounts Receivable Specialist

      My Retail Link Suite classes were very informative and very beneficial in learning reports that will be used in my daily work. Heather and Lori were both incredibly knowledgeable, helpful, and kind teachers; Lori especially assisted me even further with personal questions pertaining to my job. I plan to sign up for additional classes.

      - Marisa - 1/4/22 Sales Operations Manager

      I really learned a lot from the Retail Link Suite and the next day even showed my manager a report I ran. I’m still learning how to build my own reports from scratch; I’ve been doing some trial and error and figured it out with the basics I learned in the class.

      - Rose - 1/4/22 Sales Manager

      The class was very beneficial, and I’m glad I took the classes. Lori was very patient and made sure that all students understood what we were learning before we moved on to the next task. Lori is fantastic, and I’ve learned so much from her. I appreciate 8th & Walton for allowing me to apart of this learning experience. Also -- Heather was and worked with me on my lunch break. My Retail Link was having issues loading while we were in class. She took the time out of her lunch to make sure I was all caught up and was ok.

      - Heather - 1/4/22 Sales & Marketing Coordinator

      The training with Lori and Heather was tremendously helpful! I actually just used what I learned to pull a report from RL for my VP. I’m very excited to have the basics down and looking forward to diving in deeper.

      - Erin - 12/7/21 Sr. National Account Manager

      The classes were extremely valuable and have already helped me tremendously in my position.

      - Caleb - 11/3/21 Demand & Replenishment Analyst