New on the job? You will quickly learn that to succeed with Walmart you must master Retail Link® and use it with confidence. Retail Link® holds the key to the Walmart kingdom. This class gets you through the castle door, because here you will learn how to navigate Retail Link® and how to use its data to create and understand reports.

Walmart has said it will discontinue DSS in Retail Link® and replace it with Walmart Luminate™ in its second quarter of 2024. However, Retail Link® is not going away. It will still be an important tool that Walmart suppliers must master. Navigating it quickly and being facile with its apps and docs remains critically important.


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This well-organized primer makes the complex data in Retail Link® understandable and memorable. Classroom teachers with decades of Walmart experience have learned the best methods for teaching adults and pride themselves on presenting content that is clear and up-to-the-minute. Hands-on training from these dedicated instructors will show you all that Retail Link® has to offer.

Here you will learn how to create a report properly and how to interpret its information. This foundation prepares you well for Walmart’s launch of Walmart Luminate™.

Who should take this Retail Link® class?

Those who are new to Walmart, new to Retail Link® or new to retail; those seeking a fuller understanding of this treasure trove of data — sales staff, analysts, accountants who manage the Walmart business, executives, those responsible for converting DSS reports to Luminate who want a solid foundation on which to build.

Access to Decision Support (DSS) is required for this class to be of value.
Content for this class is revised frequently — whenever changes or updates occur.
8th & Walton classes are exclusively for Walmart suppliers; only a supplier who works directly with Walmart may register.
If you are a broker interested in our Retail Link® classes, email
All reports in this class are for brick-and-mortar not dotcom.

You Will Learn

Settings for Excel

How to make your way around Retail Link®

  • Retail Link® basic navigation
  • How the homepage is set up
  • How to maximize the Walmart homepage
  • Decision Support
  • Step-by-step to creating and retrieving a query

How to interpret and use its most important scorecards and reports

  • The Supplier Performance Scorecard
  • The Quick Item Information Report
  • The Company Summary Report
  • The Store Detail Report
  • Where dotcom reports are located

How to get more out of Retail Link® immediately

  • How to customize your dashboard
  • How to best use its important apps and docs
  • How to save time and reduce frustration
  • Meet SQEP, FIXit, NOVA, Aspen, Transportation Supply Chain Portal

Help with accounting

  • The Accounting Scorecard, APIS, APDP
  • How to create a dispute

Supplier Self-Service


PRICE: $650


Registration closes at 3 P.M. Central Time on the last business day prior to the class.


  • Each student must register; one participant per registration.
    NOTE FOR NEW WALMART SUPPLIERS: In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

Meet Your Teachers

Lori Carter has had a remarkable breadth of experience in her 24 year retail career. It began at Walmart and Sam’s Club where she became a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation. 

Enroll Today!



I loved the instructor. She was personable and made it easy to feel comfortable asking questions. No question was a dumb question. She also did a great job of explaining all the elements in detail. VERY helpful class, very well organized. It made me excited to take more in the future!

- Sheryl - 3/14/24 National Accounts Analyst

The thing I liked most about the class was being able to create the reports as a class together and being able then to do it on our own. Lori and Heather were helpful instructors.

- Tyler - 9/19/23 Business Analyst

The class was very informative and helpful. Lori and Heather were great teachers and were able to answer any additional questions I had. The only downside was that Retail Link was down and navigating was slow as we were trying to build the reports, which I know is totally out of their control BUT I did find it helpful that the report recipes were all included in your Student Guide. I will definitely be referencing the Student Guide going forward as I use Retail Link.

- Victoria - 7/11/23 Sr. Sales Analyst

It was very educational. I had a few weeks where I was using Retail Link reporting without really knowing what I was doing, and when the teachers went over the reporting side of it, it was nice to know that I was using the application correctly. They were very detailed in their instructions and were very good about answering all the questions that we had.

- Katerina - 5/9/23 Data Analyst

Retail Link 1 was a great class. Touched on all the basics. Now looking forward to signing up for classes that will fit my needs to improve my job. Lori and Heather were fantastic leaders. They made sure we understood their exercises and training. Very clear and concise with their training.

- Wesley - 1/10/23 Customer Service Specialist

The training was super informative & very helpful. Heather & Lori are both very knowledgeable and taught the class very well. They answered all our questions too which was great.

- Claire - 9/12/22 Operations and Supply Chain Specialist

Outstanding. A real treasure trove of information every supplier needs. Lori was great!

- Brian - 9/12/22 Supplier

The training was great. It was worth the investment, and I appreciate your team's time.

- Grant - 5/3/22 Account Director