New on the job? You will quickly learn that to succeed with Walmart you must master Retail Link® and use it with confidence.

Retail Link® holds the key to the Walmart kingdom. This class gets you through the castle door, because here you will learn how to navigate Retail Link® and how to create a report using its data.


Dates & Locations
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This well-organized primer makes the complex data in Retail Link® understandable and memorable. Classroom teachers with decades of Walmart experience have learned the best methods for teaching adults and pride themselves on presenting content that is clear and up-to-the-minute. Hands-on training from these dedicated instructors will show you all that Retail Link® has to offer.

Who should take this Retail Link® class?
Those who are new to Walmart, new to Retail Link® or new to retail; those seeking a fuller understanding of this treasure trove of data — sales staff, analysts, accountants who manage the Walmart business, executives.

Content for this class was revised 3/2/23.
8th & Walton classes are exclusively for Walmart suppliers; only a supplier who works directly with Walmart may register.
If you are a broker interested in our Retail Link® classes, email [email protected].

You Will Learn

    Settings for Excel
    How to make your way around Retail Link®
  • Retail Link® basic navigation
  • How the homepage is set up
  • How to maximize the Walmart homepage
  • Decision Support
  • Step-by-step to creating and retrieving a query
    • How to use its most important scorecards and reports
    • The Supplier Performance Scorecard
    • The Quick Item Information Report
    • The Company Summary Report
    • The Store Detail Report
    • Where dotcom reports are located
      • How to get more out of Retail Link® immediately
      • How to customize your dashboard
      • How to best use its important apps and docs
      • How to save time and reduce frustration
      • SQEP, FIXit, and Transportation Supply Chain Portal
        • Help with accounting
        • The Accounting Scorecard, APIS, APDP
        • How to create a dispute
        • Supplier Self-Service


PRICE: $650


Registration closes at 3 P.M. Central Time on the last business day prior to the class.


  • Each student must register; one participant per registration.
  • Each student must use his/her camera throughout class.
  • Register using your supplier email address.
  • Have authorized access to Retail Link®.
  • Have your Retail Link® ID and password.
  • Have Excel ready to use.

  • NOTE FOR NEW WALMART SUPPLIERS: In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

      Meet Your Teachers


      Lori Carter has had a remarkable breadth of experience in her 24 year retail career. It began at Walmart and Sam’s Club where she became a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.
      Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

      Enroll Today!



      It was very educational. I had a few weeks where I was using Retail Link reporting without really knowing what I was doing, and when the teachers went over the reporting side of it, it was nice to know that I was using the application correctly. They were very detailed in their instructions and were very good about answering all the questions that we had.

      - Katerina - 5/9/23 Data Analyst

      Retail Link 1 was a great class. Touched on all the basics. Now looking forward to signing up for classes that will fit my needs to improve my job. Lori and Heather were fantastic leaders. They made sure we understood their exercises and training. Very clear and concise with their training.

      - Wesley - 1/10/23 Customer Service Specialist

      The training was super informative & very helpful. Heather & Lori are both very knowledgeable and taught the class very well. They answered all our questions too which was great.

      - Claire - 9/12/22 Operations and Supply Chain Specialist

      Outstanding. A real treasure trove of information every supplier needs. Lori was great!

      - Brian - 9/12/22 Supplier

      The training was great. It was worth the investment, and I appreciate your team's time.

      - Grant - 5/3/22 Account Director

      Class was great and very informative. Lori and Heather were excellent and very versed in fielding questions.

      - Ena - 4/5/22 Sales Analyst