Need to reduce your deductions and improve your accounting processes? The challenge is that Walmart’s accounting system is complex and is updated frequently.

Learn it here, learn it now — from experts.


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A thorough review of the entire Walmart accounting process — from vendor agreements to purchase orders to deduction resolution to Walmart’s expectations of suppliers. Up-to-the-minute Retail Link® content. Experienced, dedicated teachers who have your best interest a heart.

In this Walmart accounting class, you will learn new techniques, sharpen your accounting processes and gain in both knowledge and confidence.

Who should take this class:
Claims and acquisition specialists, accountants, accounting administrators, national account managers, those working in supply chain.

8th & Walton classes are exclusively for Walmart suppliers; only a supplier who works directly with Walmart may register.
Content for this class was revised 12/5/22.

You Will Learn

    The importance of understanding your supplier agreement

      Common AP errors and how to avoid them

      • General information and best practices
      • The supplier’s responsibility
      • Why invoices are paid incorrectly and at the wrong time
      • Match and Pay invoices
      • What the Accounting Scorecard does and how to use its findings

        • Everything you need to know about APIS (Accounts Payable Inquiry System)

            How to seek support from EBS (Enterprise Business Services) and Genpact

              How to create a custom PO Receiving Report and where to locate the NOVA App

                How OTIF interfaces with accounting
              • Walmart’s expectations
              • Navigating the OTIF Scorecard and Charges page
    Types of deductions and the process for each
  • Vendor agreement disputes
  • Invoice discrepancies
  • Shipping claims

    • Deductions research and PO Receivables reports
    • The necessary documentation
    • How to obtain a copy

      • What High Radius is and how to use it to reconcile AR invoices

          Dispute Portal: How to communicate a dispute, submit its documentation, and track its status
          • When to use the APDP app vs High Radius
          • Disputes that are pending
          • Key points and best practices

            • Post Audits
            • Top 10 root causes of claims
            • Top 10 types of claims
            • Why a post audit deduction request should be a top priority


PRICE: $650


Registration closes at 3 P.M. Central Time on the last business day prior to the class.


  • Each student must register; one participant per registration.
  • Each student must use his/her camera throughout class.
  • Register using your supplier email address.
  • Have authorized access to Retail Link®.
  • Have your Retail Link® ID and password.
  • Have Excel ready to use.

  • NOTE FOR NEW WALMART SUPPLIERS: In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

      Meet Your Teacher

      Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

      Enroll Today!



      Heather ensured everyone felt comfortable with the pace of the class and answered questions as we went along. She provided a good general overview of the various accounting-related apps and functionalities of Retail Link and provided useful advice on Walmart processes. Looking forward to putting this info into action now!

      - Chris - 5.17.23 Lead Reconciler

      It was very informative. Heather did a great job teaching.

      - Carl - 5.22.22 Inside Sales, Service, and Data Specialist

      The knowledge demonstrated by the trainer was exceptional. It was an exceptional class, lots of interaction, lots of questions and the manual we were given has everything a supplier needs. I highly recommend 8th & Walton.

      - Rita - 4.11.23 Claims Manager

      As always with 8th & Walton, it was very informative and very organized. Heather was awesome as I knew she would be and had great experience and knowledge of the various Retail Link avenues involved with the accounting side of the business. I look forward to improving some things from our side with what was learned.

      - Ena - 1.24.23 Walmart Sales Analyst

      Heather did an excellent job with the course. I really enjoyed the session and have plenty of features I will be sharing with my team.

      - Ryan - 11.29.22 AR Reconciliation Analyst

      Heather was amazing. She is very informative, clear, patient, and overall it was great taking this course with her

      - Giovana - 11.29.22 Customer Service Specialist