Learn how to create, run and retrieve 10 valuable Retail Link® reports, including the E-Commerce Business Report.

You’ll be instructed by an expert in DSS, assuring your mastery of it. Then you’ll create reports under the guidance of that expert, preparing you fully for this work.


Dates & Locations
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Learn how to build queries from start to finish, then explore different versions of the same data to give you a fuller, richer understanding of your product’s performance in Walmart Canada. This Retail Link® training – which gives you hands-on practice with an expert – provides a solid base on which to grow your product sales both in stores and online.

All 8th & Walton classes for Walmart suppliers selling in Canada are taught by Heather Reid of Mississauga, Ontario. For 22 years, Reid worked at Walmart Canada, organizing and facilitating its Retail Link® course of study and other training programs. She has taught over 2,000 suppliers. 

Who should take this Retail Link® class?
Analysts, those who build DSS reports or analyze Retail Link® data for Canadian suppliers; those who wish to learn the correct DSS processes; those who want to create DSS reports more quickly.

NOTES: Content for this class was updated 12/2/22.
8th & Walton classes are exclusively for Walmart suppliers; only a supplier who works directly with Walmart may register.

You Will Learn

    How to use Retail Link® Decision Support – New
  • Homepage review
  • Important and frequently used templates
  • How to select the data that will be shown in a report
  • Why the order of column selection is important
  • DSS shortcut to math calculations
  • How to make a report specific to your needs
  • How to develop a report specific to a store, warehouse or trait
  • How to work with time frames on queries
    • How to create and retrieve 12 valuable reports:
    • Sales by Item
    • PO Tracking
    • 104 Week Sales
    • Current Instock & Pipeline (using a calculator)
    • Stores Out & Nothing in Pipeline (using a calculator)
    • Weekly Demand Forecast
    • Demand Forecast by Store
    • Markdown Event
    • 13 Week Sales
    • Sales Year Over Year
    • Return to Sales Comparison
    • E-Commerce Business Performance
      • How to set up and use Custom Groups




Registration closes at 3 P.M. Eastern Time on the last business day prior to the class.


  • Each student must register; one participant per registration.
  • Each student must use his/her camera throughout class.
  • Register using your supplier email address.
  • Have authorized access to Retail Link®.
  • Have your Retail Link® ID and password.
  • Have Excel ready to use.

  • NOTE FOR NEW WALMART SUPPLIERS: In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

    Meet Your Teacher

    Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

    Enroll Today!

    $650 USD


    I should have taken this training years ago; the recipes were a solid way to learn quickly and to keep on hand for future use. I got much more out of the course than I anticipated, which is great. Heather was amazing. 10 on 10. She kept the momentum going fast and answered all our questions. Well done!

    - Christian - 3-1-23 National Sales Manager

    Retail Link® 2: Decision Support (Canada)

    Definitively 10/10! Outstanding didactics from Heather. I’ve learned a lot of useful information.

    - Rodrigo - 2-1-23 Student

    Retail Link® 2: Decision Support (Canada)

    The RL class was amazing! Learnt a ton from Heather. She was very patient and super knowledgeable about RL.

    - Harman - 2-16-22 Customer Development Manager

    Retail Link® 2: Decision Support (Canada)

    Great information and lots of interaction. It was great to be able to participate and do the reports. Heather is very patient and communicative.

    - Fleur - 3-10-21 Sales Coordinator

    Retail Link® 2: Decision Support (Canada)

    This was my second class with 8th & Walton and luckily the second with Heather and I have signed up for a third session in early October. I found the class very informative, and Heather is always very helpful and takes the time to explain things when more detail is required. Some of the reports she took me through last week, we have implemented already.

    - Kieran - 9-16-20

    Retail Link® 2: Decision Support (Canada)

    The training was great. Heather was well versed in all Walmart matters. The reports selected were pertinent and will be helpful in the future. You can count me as a happy customer!

    - Elise - 7-15-20

    Retail Link® 2: Decision Support (Canada)

    I did three Walmart training sessions with Heather, and she was amazing. Walmart’s account is very new to me so I came into the course knowing very very little. Heather was very informative. She took her time with each student and explained step by step the process. Due to the courses I’ve taken with Heather, I now feel I have a good handle on the Retail Link® portal.

    - Fiona - 7-15-20