Learn how to create, run and retrieve 10 valuable Retail Link® reports, including the E-Commerce Business Report.

You’ll be instructed by an expert in DSS, assuring your mastery of it. Then you’ll create reports under the guidance of that expert, preparing you fully for this work.


Dates & Locations
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Learn how to build queries from start to finish, then explore different versions of the same data to give you a fuller, richer understanding of your product’s performance in Walmart Canada. This Retail Link® training – which gives you hands-on practice with an expert – provides a solid base on which to grow your product sales both in stores and online.

All 8th & Walton classes for Walmart suppliers selling in Canada are taught by Heather Reid of Mississauga, Ontario. For 22 years, Reid worked at Walmart Canada, organizing and facilitating its Retail Link® course of study and other training programs. She has taught over 2,000 suppliers. 

Who should take this Retail Link® class?
Analysts, those who build DSS reports or analyze Retail Link® data for Canadian suppliers; those who wish to learn the correct DSS processes; those who want to create DSS reports more quickly.

Retail Link® courses are currently available only as webinars. 8th & Walton webinars are live, Zoom meetings with a maximum of 10 participants per instructor.

You Will Learn

    How to use Retail Link® Decision Support – New
  • Homepage review
  • Important and frequently used templates
  • How to select the data that will be shown in a report
  • Why the order of column selection is important
  • DSS shortcut to math calculations
  • How to make a report specific to your needs
  • How to develop a report specific to a store, warehouse or trait
  • How to work with time frames on queries
    • How to create and retrieve 10 valuable reports:
    • E-Commerce Business Performance
    • Sales by Item
    • PO Tracking
    • 104 Week Sales
    • Current Instock & Pipeline
    • Stores Out & Nothing in Pipeline (using a calculator)
    • Weekly Demand Forecast
    • Demand Forecast by Store
    • Markdown Event
    • Return to Sales Comparison
      • How to set up and use Custom Groups

9:00 A.M. TO 4:30 P.M. EASTERN TIME.



Custom Training on Retail Link® is also available for your team. 8th & Walton experts will develop a customized curriculum specifically for your needs and will teach your group privately, using your own data. Click HERE to speak with a Retail Link® advisor to find out if this is a good option for you.

Meet Your Teacher

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.



  • Register using your supplier email address
  • Have authorized access to Retail Link®
  • Have your Retail Link® ID and password
  • Have Excel ready to use


  • Access to and use of a web camera in computer



  • In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.


  • Dual monitors (one for the webinar, one for reports)
  • Log in 15 minutes prior to class starting time to assure both audio and video are functioning.

Enroll Today!

$650 USD


Great information and lots of interaction. It was great to be able to participate and do the reports. Heather is very patient and communicative.

- Fleur - 3-10-21 Sales Coordinator

This was my second class with 8th & Walton and luckily the second with Heather and I have signed up for a third session in early October. I found the class very informative, and Heather is always very helpful and takes the time to explain things when more detail is required. Some of the reports she took me through last week, we have implemented already.

- Kieran - 9-16-20

The training was great. Heather was well versed in all Walmart matters. The reports selected were pertinent and will be helpful in the future. You can count me as a happy customer!

- Elise - 7-15-20

I did three Walmart training sessions with Heather, and she was amazing. Walmart’s account is very new to me so I came into the course knowing very very little. Heather was very informative. She took her time with each student and explained step by step the process. Due to the courses I’ve taken with Heather, I now feel I have a good handle on the Retail Link® portal.

- Fiona - 7-15-20