Walmart using AI for supplier negotiations — BusinessInsider.com

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Walmart is using AI to negotiate deals with suppliers, which could save the company billions of dollars. Interestingly, suppliers love working with the chat program:

Walmart is using a chatbot to conduct negotiations with equipment vendors, according to a recent report from Bloomberg. The chatbot, which is similar to the rapidly growing and popular ChatGPT, was developed by Pactum AI, an artificial intelligence technology company based out of Mountain View, California.

For those who are either new to Walmart, or to a role that involves managing product sales, 8th & Walton’s three-day Retail Link training program ensures strong preparation in the system while helping team members avoid costly errors.