How Walmart is using generative AI — CIO.com

Walmart is rapidly integrating AI into its operations:

“Around the time ChatGPT crossed 100 million users, Walmart executives visited a leading research institution to discuss the long-term opportunity around generative AI. The researchers confirmed Walmart’s assumptions on day one: The technology would initially primarily serve knowledge workers by augmenting their work rather than automating it. With this, Walmart’s leaders decided to focus on their first user base — the 50,000 US-based corporate ‘Home Office’ employees.“

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