
Despite their digital native status, Generation Z consumers desire a seamless blend of in-store and online grocery shopping experiences. While affordability and quality are critical, a strong digital presence, including user-friendly apps and websites, is crucial for grocers aiming to capture this demographic
Key Takeaways:
- Gen Z shoppers want an integrated omnichannel experience, valuing both physical stores and digital enhancements.
- User-friendly store apps and websites are critical for engaging Gen Z, often serving as the starting point for their grocery shopping.
- Price, quality, authenticity, and product availability are key factors influencing Gen Z’s grocery purchasing decisions and store loyalty.
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