Supplier Help Desk Online Chat

Have On Time In Full questions?

See our OTIF Support Desk! click here to get started.

Subject-matter experts are now available on demand to answer your urgent Retail Link questions and to walk you through bigger challenges**. Not sure how much time you need? Check out the chart below or start up a chat!


Quick question:

When you know what you're looking for and need someone to point you in the right direction.


For questions that might take a little more explanation: deductions, chargebacks, special reports.


When you don't know what you don't know: our expert will diagnose the issue, walk you through how to resolve it, or simply do it for you! 


Current hot topics for our clients: Sam's Club, Item File, Item Setup and Maintenance, Accounting, Deductions, Business Line Review, E-Commerce, GRS, Replenishment, and Direct Imports. 

**We also offer special, discounted rates for larger projects. For a personalized solution, click here to fill out a Needs Assessment form.