Supplier Support Online Chat

Do you —

Have urgent Retail Link® work to complete?

Need an experienced retail guide to help you with a new assignment?

Want to learn how to complete reports more quickly and accurately?


Subject-matter experts are now available to answer your urgent Retail Link® questions and to walk you through bigger challenges.

Schedule time with one of 8th & Walton’s experienced, reputable experts prepared to help you with virtually any issue:

  • Reports
  • Item Setup and Maintenance
  • Accounting
  • GRS
  • Replenishment
  • Deductions
  • Direct Imports
  • Packaging
  • Analytics
  • Private Label
  • Sam’s Club
  • and more


It’s simple:

  1. Select a date and time from the calendar.
  2. Complete the information and payment.
  3. The cost is for one person - Time will be adjusted if more than one person participates.

We will contact you to confirm or revise date/time and tell you about the expert who will help you.


  • Our electronic calendar is set up so you initially are scheduled for one 5-hour session, but you may change that to a shorter initial session if you prefer.
  • You don’t need to use your block of time in one session; you may spread it out over multiple sessions.
  • The cost is for one person.
  • Your purchased hours are valid for one year unless you request otherwise.


Special rates for larger projects. For a personalized solution, click here to fill out a Needs Assessment form.