Need to hit the ground running? In just 3-½ days, you will master Retail Link® and learn how to create 38 reports accurately and quickly — 33 brick-and-mortar reports and 5 reports.

Save $235 by purchasing this suite instead of individual classes.


Dates & Locations
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Learn Retail Link® and omnichannel basics correctly from the start. You’ll avoid frustration and errors and start off by consistently producing accurate reports — for both brick-and-mortar and

With the insights provided by the 38 reports you’ll learn in this training suite, you’ll have a clear and consistent understanding of all your sales and inventory — both in-store and online. Seasoned experts who maintain up-to-the-minute class content will teach you and guide you every step of the way.

Who should take this training:
Those new to Walmart or new to a position in which they manage product sales and inventory; those who are preparing for the omnichannel world; those who wish to learn the correct DSS processes; analysts; managers and executives in small or midsize supplier businesses..

Pre-requisites: In order to produce valid reports, your company should be shipping to Walmart prior to taking this suite. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.

Supply chain courses are currently available only as webinars. 8th & Walton webinars are live, Zoom meetings with a maximum of 10 participants. 

You Will Learn

Day One:
Retail Link® 1: Basics

    How to make your way around Retail Link®
  • Retail Link® basic navigation
  • How the homepage is set up
  • The most valuable functions, apps and docs
  • How to maximize the Walmart homepage
    • How to use its most important scorecards and reports
    • The Supplier Performance Scorecard
    • The Quick Item Information Report
    • The Company Summary Report
    • The Store Detail Report
    • How to share reports
    • Where dotcom reports are located
      • How to get more out of Retail Link® immediately
      • How to customize your dashboard
      • How to best use its important apps and docs
      • How to save time and reduce frustration
      • Where to find definitions quickly
        • How to create and successfully retrieve a query
        • The basics of Retail Link® Decision Support – New
        • The elements of building and retrieving a query
        • The difference between AND and OR when building a query

Day Two:
Retail Link® 2: Decision Support (DSS)

      How to use Retail Link® Decision Support – New
    • Homepage review
    • When to use Store Detail
    • How to select the data that will be shown in a report
    • Why the order of column selection is important
    • DSS shortcut to math calculations
    • How to make a report specific to your needs
    • How to develop a report specific to a store, warehouse or trait
    • How to work with time frames on queries
      • How to create and retrieve 11 valuable reports:
      • Sales by Item
      • Current Instock and Pipeline
      • Stores Out and Nothing in Pipeline
      • Returns to Sales Comparison
      • Item 52 Week Forecast
      • Supply Plan by Order Date
      • Supply Plan by Receive Date
      • Markdown Event
      • 13 Week Sales
      • Sales Year Over Year
      • What Sells With My Item

Day Three:
Retail Link® 3: Advanced Decision Support (DSS)

      How to create and analyze 18 reports
    • Sales (POS Quantity) and Inventory by Day
    • Sales (POS Quantity) and Inventory by Day by Store
    • Inventory by Warehouse
    • PO Tracking
    • Supply Plan by Order Date
    • Supply Plan by Receive Date
    • Forecast to Sales
    • Future Valid Item/Store
    • What Sells With My Item
    • Store of the Community
    • Stores on a Trait
    • Sales by Store
    • Sales by Item
    • Returns to Sales Comparison
    • Markdown Event
    • DC Inventory
    • Current Instock & pipeline
    • Stores Out and Nothing in Pipeline
      • The Life of an Analyst
      • The 13 habits of the best analysts
      • How to develop your plan
      • What to do each week, month, year
      • The most important reports to maintain
      • Best apps and docs for your needs
        • Communicating With Walmart
        • What not to ask Walmart
        • Best practices for communicating with a buyer
        • How to write a better email to your buyer
        • The importance of analytics-based stories

Day Four: Reports

    How to navigate successfully
      Why templates in DSS are critically important
        How to create, pull and analyze reports
        • Sales Summary
        • Inventory Summary
        • eCommerce OTIF Details
        • FC In-stock Visibility
        • eCom Supply Plan
          • Channels of delivery for US dotcom
              PLUS: Sales Summary Report with valuable attributes

9:00 A.M. TO 4:30 P.M. CENTRAL TIME.

PRICE: $2,110


Custom training and Walmart consulting services are also available for you or your team.
Custom training: We will develop a customized curriculum specifically for your needs and train your group privately, using your own data.
Walmart consulting: We will provide one-on-one time with an expert as well as full-service assistance from our team of consultants.
Click HERE to speak with a supply chain advisor to find out which is a better option for you.

Meet Your Teachers


Lori Carter has had a remarkable breadth of experience in her 24 year retail career. It began at Walmart and Sam’s Club where she became a Retail Link® analyst and replenishment specialist. As a supplier and working on behalf of suppliers, Lori has managed e-commerce accounts, analyzed data, improved OTIF scores, and resolved transportation issues. Lori also serves as an administrator of the Walmart Supplier Support Group on FaceBook. Here she answers suppliers’ questions, an experience that has given her a deep understanding of the current needs of the Walmart supplier.


Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.



  • Register using your supplier email address
  • Have authorized access to Retail Link®
  • Have your Retail Link® ID and password
  • Have Excel ready to use


  • Access to and use of a web camera in computer



  • In order to produce valid reports, your company should be shipping to Walmart prior to taking this class. Since our classes do not use dummy data, if you are not shipping to Walmart, you will have no data with which to produce reports.


  • Dual monitors (one for the webinar, one for reports)
  • Log in 15 minutes prior to class starting time to assure both audio and video are functioning.

Enroll Today!