To succeed with Walmart, you must master Retail Link® and use it confidently because it holds the key to the Walmart kingdom. This practical, introductory class gets you through the castle door.


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This well-organized primer makes the complex data in Retail Link® understandable and memorable. Hands-on training from an expert leads you through all Retail Link® has to offer. This class is for those working directly in Retail Link® as well as sales staff, analysts, accountants who manage the Walmart business and executives seeking a fuller understanding of this treasure trove of data. 

All 8th & Walton classes for Walmart suppliers selling in Canada are taught by Heather Reid of Mississauga, Ontario. For 22 years, Reid worked at Walmart Canada, organizing and facilitating its Retail Link® and other training programs. She has taught over 2,000 suppliers. 

This class is currently available only as a webinar. 8th & Walton webinars are live, Zoom meetings with a maximum of 10 participants. 

You Will Learn

  • How to navigate the Retail Link® homepage
  • The importance of Business at a Glance
  • How to customize your dashboard
  • The  most important apps and docs in Retail Link®
  • Critical aspects of Walmart’s accounting
  • The difference between the OTIF app and the OTIF doc
  • The components of the New Decision Support homepage
  • The elements of building a query
  • The significance of the Supplier Performance Scorecard
  • How to create, retrieve, and review reports: Quick Item File, Company Summary, Sales by Store

Custom Training on Retail Link® is also available for your team. 8th & Walton experts will develop a customized curriculum specifically for your needs and will teach your group privately, using your own data. Click HERE to speak with a Retail Link® expert to find out if this is a good option for you.

Meet Your Teacher

Heather Reid worked for Walmart Canada for 22 years prior to joining Canada’s 8th & Walton in 2016. While at Walmart, she organized and facilitated its Retail Link® and various system-training programs for both internal and external Walmart customers. She also facilitated a four-day supplier training session on a bi-weekly basis, teaching over 2,000 suppliers. She has a vast knowledge of Replenishment (GRS) and is an expert in Retail Link® and in Accounting for both Walmart Canada and Walmart US. In addition to her deep knowledge of retail systems, Heather is an extraordinary teacher. She holds a diploma in Human Resources, Marketing, and Accounting and has held the Canadian Human Resource Leader (CHRL) designation.

9:00 A.M. TO 4:30 P.M. EASTERN TIME.





  • Register using your supplier email address
  • Have authorized access to Retail Link®
  • Have your Retail Link® ID and password
  • Have Excel ready to use


  • Access to and use of a web camera in computer



  • Dual monitors (one for the webinar, one for reports)
  • Log in 15 minutes prior to class starting time to assure both audio and video are functioning.

Enroll Today!

$650 USD



Heather was fantastic. She not only showed the tools but also explained why each report was helpful to the buyers and provided action plans for them.

Jennifer – 2.23.21




Heather is very knowledgeable and informative. I really learned a lot from her, and I enjoyed her class.

Gabriela – National Account Manager – 2.23.21




The class was super informative and useful. Heather was able to teach me the basic fundamentals of using Retail Link® while still catering to my individualized needs. There were 3-4 things I immediately took as follow-ups after our session.

Sam – Vendor Advisor for Walmart – 9.15.20