Walmart’s AI “personalizes” customer experience — PYMNTS.com

Walmart is using AI to personalize the experience of online shoppers:

“Walmart’s AI Search is designed to make shopping quicker and easier. Instead of having to search for many different items one by one, like snacks or decorations for a party, customers can now just type in what they’re planning, like a ‘football watch party.’ The AI then quickly lists everything you need, organizing it so nothing is missed or repeated. This tool saves time by understanding what customers are looking for and helps them make better choices with highlights on essential product features and summaries of customer reviews.“

Our Walmart RFID course can help optimize your supplier logistics. . .and your relationship with your buyer.