Walmart Releases Adaptive Retail Report — Walmart.com

Walmart has released its first Annual State of Adaptive Retail Report, highlighting how technology can provide highly personalized shopping experiences:

“This year’s survey brought to light four key trends, each one pointing toward one overarching insight: Retailers that can proactively predict individual customer needs, offer personalized suggestions and deliver at exactly the right moment are the ones who will succeed. Adaptability, immediate accessibility and custom “do it for me” experiences will no longer be longer luxuries; they are absolute necessities.“

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