Walmart boosts in-store holiday shopping with AI — Chain Store Age

Walmart is introducing five AI-driven tools in its app to enhance the in-store shopping experience for the holiday season.

Key Takeaways

  • AI integration accelerates in-store shopping: Walmart’s new tools merge digital convenience with physical shopping, improving ease of navigation and product discovery.

  • Personalization drives higher spending: Customers using the Walmart app during store visits spend 25% more on average, underscoring the app’s influence on purchase behavior.

  • Holiday-focused features enhance engagement: AI-powered wish lists, party planning, and product summaries are designed to simplify seasonal shopping and boost customer satisfaction.

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