Tech ecosystem wars: Walmart vs. Amazon — PYMNTS.com

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Walmart and Amazon are pushing retail into a new phase where automation, sensors, and AI reshape both logistics and customer engagement.

Key Takeaways

  • Walmart’s strategy centers on logistics: By embedding sensors into pallets and advancing drone delivery, Walmart aims to transform its physical scale into a competitive edge through real-time visibility and faster last-mile fulfillment.

  • Amazon deepens its digital ecosystem: With moves like private-label grocery and upgraded Alexa devices, Amazon continues to tie consumers into its subscription and device-driven ecosystem.

  • Grocery remains the core fight: Both companies see fresh food and staples as the decisive front in retail.

8th & Walton is based in Bentonville: Walmart is our neighbor! Contact us today to set up a free consultation and see what a hometown advantage can do for your company.