WALMART SUPPLY CHAIN TRAINING

Get It Right: Master Walmart’s Supply Chain for On-Shelf Success

Your success with Walmart depends on getting the right product to the right place at the right time. That sounds simple — but in Walmart’s complex and fast-moving ecosystem, it requires strategic knowledge, flawless execution, and a supply chain that’s optimized at every step.

This training is designed for anyone new to Walmart’s supply chain — as well as experienced suppliers who want to stay current with Walmart’s latest processes, tools, and expectations.


What Does Your Team Need to Learn?

Take a look at the categories and their topics below. Whether your team is focused on just one area — like SQEP compliance or OTIF execution — or needs end-to-end support with replenishment and Walmart systems, we’ll tailor a training plan to your team’s experience level, responsibilities, and goals.

Training topics are organized under these key categories:

  • Navigating Walmart’s Supply Chain: From ASN creation and PO tracking to understanding systems like Retail Link, NOVA, and High Radius
  • SQEP: What Walmart expects, how penalties are triggered, best practices to stay compliant
  • OTIF: Calculations, root cause identification, and process improvements to meet targets
  • Forecasting & Replenishment: Anticipating demand, reducing out-of-stocks, and managing hand-to-mouth inventory

Complete the short contact form below, and our team will create a customized training plan that can begin whenever you’re ready.


Supply Chain Training Topics

Navigating Walmart’s Supply Chain

🔋 Fuel Management Program (FMP)

📦 Packaging & Labels — What You Must Know

  • Case markings and labels

  • Inner packs

  • Meat and poultry label requirements

  • Produce labels (PTI)

  • Shipping labels for LTL, cases, pallets, ASN barcodes

  • Hazmat label guidance

  • Case configuration best practices

📶 RFID: Overview & Requirements

🏬 Walmart DC Types

  • Automated RDCs

  • CenterPoint Consolidation process

⏱️ Lead Time Audit

🏢 ASPEN: Supplier Forecasting Portal

📏 Inventory & Order Planning

  • Economic Order Quantity (EOQ)

  • Ti/Hi fundamentals

🚛 Freight Factor

  • Why it matters

  • How to influence it

📊 Reporting Tools

  • Ladder Plan

  • Demand Forecast

  • Supply Plan

🚨 Root Cause of Out-of-Stock (OOS) App

🚚 Transportation & Routing: TSCP

TSCP – Transportation Supply Chain Portal

  • Gaining access to the portal

  • Best practices for entering POs

  • Confirming and mass-confirming POs

  • Routing status and load sheets

  • Reconfirming (re-keying) POs

  • Transit time queries

  • Ship point management

  • Load planning tools

📅 Appointment Scheduler 2.0 (PPD only)

🎫 Creating Tickets in the Transportation Ticketing Portal

SQEP (Supplier Quality Excellence Program)

🎯 How SQEP Benefits Suppliers

  • Reduces supply chain errors

  • Improves retailer-supplier alignment

  • Decreases fines and rework

  • Builds trust through consistent compliance

🗓️ SQEP Timeline & Dashboard

  • Key milestone phases

  • Real-time tracking of compliance performance

  • Where to access and how to use the SQEP dashboard

📝 PO Accuracy

  • Definitions of PO defects

  • Common types of PO issues

  • How to build a Plan of Action (POA) for accuracy

💸 Fines & Invoicing

  • How a SQEP fine is calculated

  • Understanding the invoicing schedule and its impact

  • Managing and reducing financial penalties

📦 Advance Shipment Notification (ASN)

  • Purpose of the ASN in Walmart’s supply chain

  • Key steps in the ASN process

  • Impact of sending or omitting ASN

  • POA for ASN-related issues

🧾 Phase II: Barcodes & Labeling

  • Tools available to support compliance

  • Importance of system-generated notification emails

  • Common barcode/labeling defects

  • Visual examples of compliant vs. non-compliant labeling

🪵 Phase III: Packaging, Pallets & Load Quality

  • Clear examples of proper and improper packaging

  • Financial impact of poor vs. excellent load quality

  • Why getting this phase right reduces downstream delays

🚚 Phase IV: Scheduling & Transportation

  • Expectations and process for scheduling deliveries

  • Action steps to resolve transportation-related defects

🔁 Integrated Support Tools

  • ✅ POA guidance for Phases II, III, and IV

  • 📦 ASN process and troubleshooting

  • 🛠️ FIXit App for defect resolution

OTIF (On Time In Full)

🔍 OTIF Overview

  • Understand Walmart’s goals and expectations

  • Details of Arrival Compliance

  • Differences between system-generated and manual orders

  • Penalties and timing of charges

  • Roles and responsibilities of Walmart vs. suppliers

  • Why teamwork is critical to OTIF success

📊 OTIF Scorecard & Supplier One

  • Navigating the Performance page in Supplier One

  • Viewing POs by line

  • Understanding the Charges page

  • Accessing your OTIF Scorecard

🚚 How to Schedule a Delivery

  • Step-by-step guidance for booking a delivery time

🛒 E-Commerce and OTIF

  • Common causes for charges on FedEx Small Parcels

  • How to report a late or missed pick-up

🛠️ Practical Help

  • ✅ OTIF Checklist

  • 🔄 Flowchart to fix MABD issues

  • 🔄 Flowchart to fix Fill Rate issues

  • 🧠 How to develop an OTIF Action Plan

  • 📅 How to use the DC Appointment Scheduler

  • 🧰 Introduction to other apps that support OTIF management

Forecasting and Replenishment

📈 Demand Forecast

  • Breaking down Walmart’s forecasting logic

  • When and how to “cleanse” historical data

  • Best practices for setting start dates

  • New item/location setup guidance

  • Promo forecasting do’s and don’ts

🚚 Fulfillment Fundamentals

  • Translating forecast data into fulfillment execution

  • Using the plan analysis tool effectively

  • Understanding safety stock behavior

  • Allocation calendar and lead time components

  • Preparing for modular transitions — new or discontinued items

⚠️ Risk Prevention

  • Why “clean” POs are essential to replenishment success

  • Truck Load Optimization (TLO) best practices

  • Understanding Walmart’s replenishment hierarchy

🧰 Reports & Tools

  • Store Demand Forecast

  • Order Forecast

  • Future Valid Item/Store report

  • Root Cause of Out-of-Stock dashboard

 

🚀 Ready to Build Your Custom Training Plan?

Tell us what your team needs to learn — whether it’s accounting, Walmart systems, supply chain, or item management — and we’ll build a personalized plan to meet your goals.

📬 Complete the LET’S TALK form below, and our team will reach out to get your training started.