ABOUT US
Ours is a strong team, one built on respect and trust. Each of us places a high value on honesty, excellence, determination, and a positive attitude. Without exception, every member eagerly strives to delight each client. Beneath all that dedication and hard work is a foundation of humility and gratitude.
With over 280 years of combined Walmart and Walmart supplier experience, the best-in-class staff of 8th & Walton has made it the gold standard for education, training, and advisory services for Walmart suppliers.
Who We Are
Our mission is to help responsible suppliers become better partners with Walmart so that more people have access to healthy, affordable, sustainable products.
We have helped hundreds of CPG companies in their efforts to be better supplier partners to the world’s most influential retailer.
We empower our clients through classroom education and advisory services, as well as a full suite of media resources.
We are a certified B Corp company.
We donate 5% of our revenues to charities each year.
Our Core Values
CARE
Take responsibility
Pay attention
Be clear
Do what you say
STAY CURIOUS
Don’t assume you already know
Ask courageous questions
Do not be satisfied with superficial answers
STRIVE FOR EXCELLENCE
Learn from your past
Continue pushing to improve
BE HUMBLE
Check your ego at the door
Own your shortcomings
Let others be the hero
BOUNCE BACK
Stay positive
Embrace change
Learn from setbacks and missteps
History of 8th & Walton
Since its beginning in 2006, 8th & Walton has helped Walmart suppliers through its advisory services and training. From decades-old, global suppliers to upstart, disruptive entrepreneurs, 10,000 Walmart suppliers have benefited from the knowledge and dedication of 8th & Walton’s advisors and instructors.
2014
2016
2017
2019
2022
2022
2023
2024
Did You Know…
The name 8th & Walton reflects the intersection of two significant streets in Bentonville, Arkansas: 8th Street and Walton Avenue, the longtime location of both Walmart’s Home Office and 8th & Walton.
Meet Our Team
Jeff Clapper
President & CEO
Jeff Clapper
President & CEO
[email protected] | (479) 715-6700
A graduate of Ohio Wesleyan University, 8th & Walton President and CEO Jeff Clapper began his retail career as Newsstand Sales Director for Pack-O-Fun, Inc., getting the company’s magazines into newsstands nationwide, including Walmart’s. He rose to the position of publisher and brokered the company’s sale to Amos Press in 2006.
In 2007, Jeff launched an online golf video game, sold to World Golf Tour in 2010. At about this time, his wife accepted a work assignment in Bentonville, sparking what was intended to be a temporary relocation from their home in Chicago. Fate had other plans, and Jeff soon joined 8th & Walton, eventually purchasing the company in 2014.
Jeff and his family are now active members of the Bentonville community. He is passionate about the broader impact of 8th & Walton’s work, which includes its corporate mission of helping suppliers become stronger partners with Walmart and expanding consumer access to healthy, affordable, and sustainable products.
He also prioritizes a workplace culture where professionals not only succeed for the company’s clients but also design fulfilling lives for themselves and their families, frequently saying to the team:
“You are smart, accomplished professionals who could earn a good paycheck anywhere; I want 8th & Walton to be the place where you can do that while also being the authors of your lives.”
Steven Bertram
Chief Operating Officer
Steven Bertram
Chief Operating Officer
[email protected] | (479) 715-6700
Steven has spent the last 20 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.
Mark Stallcup
VP, Supply Chain and Replenishment
Mark Stallcup
VP, Supply Chain and Replenishment
[email protected] | (479) 715-6700
Mark Stallcup is an accomplished and dedicated supply chain development leader with over three decades of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.
Terry Clear
Director, Replenishment & Sales Insights
Terry Clear
Director, Replenishment & Sales Insights
[email protected] | (479) 715-6700
Before becoming 8th & Walton’s Director of Replenishment & Sales Insights, Terry Clear spent nearly a decade at Walmart, half of which was with the Global Replenishment System (GRS) project, beginning at the pre-go-live stage.
He then led efforts to migrate external data into Walmart’s data warehouse, earning him a supply chain patent by improving processes for perishable products in Walmart Express stores.
Terry later joined Walmart’s Transportation/Logistics Division as Senior Manager of Merchandise Logistics for Consumables, Health, and Wellness, tackling challenges such as ship point alignment, supplier onboarding, and optimizing multi-supplier private label supply chains.
Since joining 8th & Walton in 2014, Terry has utilized his expertise to help suppliers work effectively with Walmart and train them in Scintilla™ Basic, enabling his clients to succeed by ensuring they can fill and ship every Walmart purchase order.
What excites Terry most about his work at 8th & Walton? “Helping suppliers get their teams competent in the major areas: Operations, Sales and Marketing, and Finance. Watching the teams develop and transition from being overwhelmed by the data, complexity, and change operating at a high level.”
Joel Graham
Director, Retail Link® Item File, Replenishment, & Sam's Club Insights
Joel Graham
Director, Retail Link® Item File, Replenishment, & Sam's Club Insights
[email protected] | (479) 715-6700
Joel Graham is a Subject Matter Expert (SME) with over three decades of retail experience, 28 of them with Walmart and Sam’s Club. He led the Sam’s Club UPC/Item File Team for 10 years and worked in the buying, replenishment, and operations areas as well as in its frozen, candy, HBA, OTC, pets, and dry grocery categories. An expert facilitator and advisor with over 20 years of presentation experience, Joel’s specialties include item file creation and management; packaging; accounting; compliance, including WERCS and factory disclosure; GS1,GTIN/Data matrix/QR codes/RFID; and all aspects of Retail Link®, Supplier One, supply chain, and e-commerce.
Heather Reid
Director of Education - Canada and Accounting Insights
Heather Reid
Director of Education - Canada and Accounting Insights
[email protected] | (479) 715-6700
Heather Reid has a passion for helping suppliers succeed, drawing on decades of hands-on retail experience. She spent 22 years with Walmart Canada before joining 8th & Walton in 2016, where she now trains and supports suppliers in understanding Walmart’s systems and expectations as Director of Education – Canada and Accounting Insights.
Heather has over 18 years of experience in retail education, having trained more than 2,000 suppliers. She is a specialist in Retail Link®, Replenishment (GRS), Scintilla™ Basic, and holds a diploma in Human Resources, Marketing, and Accounting from Sheridan College.
As Heather herself says, “What really excites me is seeing the lightbulb moments, when a supplier realizes how a small change can make a big difference in their results. It’s rewarding to help them cut through the confusion, whether that’s with system reporting, accounting deductions, or just figuring out how to use Walmart’s tools better. Knowing that the services we provide help suppliers hit their goals and strengthen their partnership with Walmart is what keeps me passionate about this work.”
Pamela Thompson
Manager of Client Success & Insights
Pamela Thompson
Manager of Client Success & Insights
[email protected] | (479) 715-6700
Pam spent over a decade in Walmart’s Information Systems Division, where she developed software for Retail Link® and the Decision Support System (DSS). Her work supported merchandising, replenishment, logistics, and item file teams with reporting and scorecard solutions that improved business performance.
A Baylor University graduate in Information Systems and Quantitative Business Analysis, Pam combines deep technical expertise with practical retail insights. With 11 years on Walmart’s Decision Support team and three years as a certified retail analyst, she helps suppliers turn Walmart data into strategies that drive sales, strengthen supply chain execution, and deepen buyer relationships.
Pam on working at 8th & Walton:
“What excites me most is helping suppliers get set up for success. I use my knowledge of Walmart’s systems and Retail Link to provide the tools they need, so our team can guide them in understanding expectations, optimizing performance, and building stronger buyer relationships.”
Marie Clapper
Education Director
Marie Clapper
Education Director
[email protected] | (479) 715-6700
Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2011 and is its Director of Education.
Adela Rojas
Operations Manager
Adela Rojas
Operations Manager
[email protected] | (479) 715-6700
Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.
Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.
Adela is bilingual, so if you speak Spanish, come say Hola to her!
Annie Reinke
Marketing Manager
Annie Reinke
Marketing Manager
[email protected] | (479) 715-6700
Annie Reinke leverages a diverse background in entrepreneurship, music, and teaching to drive the ongoing success of 8th & Walton.
A graduate of Chicago’s Columbia College, Annie brings a wealth of experience to her role as Marketing Manager, including work as a musician, music teacher, yoga instructor, and owning and operating her own cottage bakery (The Family Crumb). She understands the challenges that suppliers and brand-builders often face, and spearheads the initiatives and tools that help 8th & Walton’s clients succeed.
As Annie herself says: “I’m proud to be part of a company that puts people and planet at the center of what it does. When we help small and medium suppliers succeed with Walmart, we’re not just driving business results; we’re supporting sustainable growth, stronger communities, and better choices for customers everywhere. Being part of that bigger purpose is incredibly motivating.”
Lainie Petersen
Editorial Director
Lainie Petersen
Editorial Director
[email protected] | (479) 715-6700
8th & Walton’s editorial director, Lainie Petersen, began managing our daily news blogs in 2012. She has been a professional content creator for over three decades, working as a writer, editor, and radio/podcast host. She worked as a senior compliance administrator for Kaplan Professional and later became the editor of Radio Ink magazine.
Lainie earned a Bachelor of Science degree in philosophy (Illinois State University), both a Master of Theological Studies and a Master of Divinity (Garrett Evangelical Theological Seminary), and a Master of Library and Information Science (Dominican University).
When asked about what she likes best about working at 8th & Walton, Lainie replied: “I’m all in on 8th & Walton’s mission of helping suppliers become better partners with Walmart. I love my work of keeping suppliers informed with up-to-the-minute Walmart, Sam’s Club, retail, and supply chain news while also communicating 8th & Walton’s mission to current and future clients.”
Sean Presley
Senior Supply Chain Advisor
Sean Presley
Senior Supply Chain Advisor
[email protected] | 479-228-4170
Sean Presley brings nearly 25 years of retail and operations expertise to his role as 8th & Walton’s Senior Supply Chain Advisor, beginning his career at Walmart in 2001 while still in high school. During his 16-year tenure at Walmart and Sam’s Club, he advanced through various roles, including replenishment, store layout, and leadership, overseeing major categories such as fresh foods and optical.
Sean later expanded his leadership experience at Big Time Products, Great Neck Tools, and as VP of Operations for one of the nation’s largest seafood importers.
Sean joined 8th & Walton in July of 2025. We asked him how he liked working for us so far. Here is what he had to say:
“ I truly believe everything that I’ve done now has set me up for success in this role. Many suppliers, if they’ve been doing business with Walmart, know how to perform steps A, B, and C, but they often lack the expertise to optimize the business, establish effective processes, and streamline operations.
My background sets me up to have those conversations, and what I love most is that everything I’ve done is all about the people. Being able to just touch base and interact with so many different folks, I just love that part of my role.
We are a good company: We’re a B Corp. Everything we stand for and everything we do is just incredible.”
Jeff Clapper
President & CEO
[email protected] | (479) 715-6700
A graduate of Ohio Wesleyan University, 8th & Walton President and CEO Jeff Clapper began his retail career as Newsstand Sales Director for Pack-O-Fun, Inc., getting the company’s magazines into newsstands nationwide, including Walmart’s. He rose to the position of publisher and brokered the company’s sale to Amos Press in 2006.
In 2007, Jeff launched an online golf video game, sold to World Golf Tour in 2010. At about this time, his wife accepted a work assignment in Bentonville, sparking what was intended to be a temporary relocation from their home in Chicago. Fate had other plans, and Jeff soon joined 8th & Walton, eventually purchasing the company in 2014.
Jeff and his family are now active members of the Bentonville community. He is passionate about the broader impact of 8th & Walton’s work, which includes its corporate mission of helping suppliers become stronger partners with Walmart and expanding consumer access to healthy, affordable, and sustainable products.
He also prioritizes a workplace culture where professionals not only succeed for the company’s clients but also design fulfilling lives for themselves and their families, frequently saying to the team:
“You are smart, accomplished professionals who could earn a good paycheck anywhere; I want 8th & Walton to be the place where you can do that while also being the authors of your lives.”
Steven Bertram
Chief Operating Officer
[email protected] | (479) 715-6700
Steven has spent the last 20 years developing solutions to help brands grow with the world’s largest retailers. He has worked on businesses featuring premium brands, private labels, value brands, consumable products, seasonal programs, domestic delivery, and direct import buys and has acted as category adviser to buying teams. Steven has partnered with Walmart in Impulse/Front End, Office, Back to School, Fabrics & Crafts, Sporting Goods, Hardware, Automotive, Garden, Umbrellas, Paint, Household Cleaning, Sunglasses/Jewelry, Electronics, Emergency Operations Center, and Store Use Supplies. The constant through these experiences has been Steven’s fact-based, strategic approach that helps the product manufacturer gain the trust and credibility of the merchant and retailer. His process of evaluating all aspects of the category, business, and process helps feed his plan of getting past potential customer hurdles prior to the presentation. Once there is a plan for all obstacles in the way of success, the brand can deliver on the goal of providing a solution to the retailer that is easy for them to execute.
Mark Stallcup
VP, Supply Chain and Replenishment
[email protected] | (479) 715-6700
Mark Stallcup is an accomplished and dedicated supply chain development leader with over three decades of experience in merchandising replenishment, supply chain process, and technology development & integration at Walmart Stores Inc. Mark led teams to develop perpetual inventory and replenishment functionality enabling category growth, inventory flow, and retail shelf availability. Mark recently served as a Senior Project Manager on the Global Replenishment Solution rollout at Walmart. He helps suppliers optimize their forecasting and deployment to Walmart networks and can help evaluate solutions for distinct supply chain needs.
Terry Clear
Director, Replenishment & Sales Insights
[email protected] | (479) 715-6700
Before becoming 8th & Walton’s Director of Replenishment & Sales Insights, Terry Clear spent nearly a decade at Walmart, half of which was with the Global Replenishment System (GRS) project, beginning at the pre-go-live stage.
He then led efforts to migrate external data into Walmart’s data warehouse, earning him a supply chain patent by improving processes for perishable products in Walmart Express stores.
Terry later joined Walmart’s Transportation/Logistics Division as Senior Manager of Merchandise Logistics for Consumables, Health, and Wellness, tackling challenges such as ship point alignment, supplier onboarding, and optimizing multi-supplier private label supply chains.
Since joining 8th & Walton in 2014, Terry has utilized his expertise to help suppliers work effectively with Walmart and train them in Scintilla™ Basic, enabling his clients to succeed by ensuring they can fill and ship every Walmart purchase order.
What excites Terry most about his work at 8th & Walton? “Helping suppliers get their teams competent in the major areas: Operations, Sales and Marketing, and Finance. Watching the teams develop and transition from being overwhelmed by the data, complexity, and change operating at a high level.”
Joel Graham
Director, Retail Link® Item File, Replenishment, & Sam's Club Insights
[email protected] | (479) 715-6700
Joel Graham is a Subject Matter Expert (SME) with over three decades of retail experience, 28 of them with Walmart and Sam’s Club. He led the Sam’s Club UPC/Item File Team for 10 years and worked in the buying, replenishment, and operations areas as well as in its frozen, candy, HBA, OTC, pets, and dry grocery categories. An expert facilitator and advisor with over 20 years of presentation experience, Joel’s specialties include item file creation and management; packaging; accounting; compliance, including WERCS and factory disclosure; GS1,GTIN/Data matrix/QR codes/RFID; and all aspects of Retail Link®, Supplier One, supply chain, and e-commerce.
Heather Reid
Director of Education - Canada and Accounting Insights
[email protected] | (479) 715-6700
Heather Reid has a passion for helping suppliers succeed, drawing on decades of hands-on retail experience. She spent 22 years with Walmart Canada before joining 8th & Walton in 2016, where she now trains and supports suppliers in understanding Walmart’s systems and expectations as Director of Education – Canada and Accounting Insights.
Heather has over 18 years of experience in retail education, having trained more than 2,000 suppliers. She is a specialist in Retail Link®, Replenishment (GRS), Scintilla™ Basic, and holds a diploma in Human Resources, Marketing, and Accounting from Sheridan College.
As Heather herself says, “What really excites me is seeing the lightbulb moments, when a supplier realizes how a small change can make a big difference in their results. It’s rewarding to help them cut through the confusion, whether that’s with system reporting, accounting deductions, or just figuring out how to use Walmart’s tools better. Knowing that the services we provide help suppliers hit their goals and strengthen their partnership with Walmart is what keeps me passionate about this work.”
Pamela Thompson
Manager of Client Success & Insights
[email protected] | (479) 715-6700
Pam spent over a decade in Walmart’s Information Systems Division, where she developed software for Retail Link® and the Decision Support System (DSS). Her work supported merchandising, replenishment, logistics, and item file teams with reporting and scorecard solutions that improved business performance.
A Baylor University graduate in Information Systems and Quantitative Business Analysis, Pam combines deep technical expertise with practical retail insights. With 11 years on Walmart’s Decision Support team and three years as a certified retail analyst, she helps suppliers turn Walmart data into strategies that drive sales, strengthen supply chain execution, and deepen buyer relationships.
Pam on working at 8th & Walton:
“What excites me most is helping suppliers get set up for success. I use my knowledge of Walmart’s systems and Retail Link to provide the tools they need, so our team can guide them in understanding expectations, optimizing performance, and building stronger buyer relationships.”
Marie Clapper
Education Director
[email protected] | (479) 715-6700
Marie Clapper was an English teacher who left teaching to become a magazine staff writer. In 1992, she became CEO and president of the publishing company which produced a dozen craft titles as well as a PBS televison show. During that time, she worked closely with Walmart to develop special fall promotions for her magazines. Marie was listed in Who’s Who for over twenty years. She joined 8th & Walton in 2011 and is its Director of Education.
Adela Rojas
Operations Manager
[email protected] | (479) 715-6700
Adela Rojas has over 20 years of experience in operations, administration, bookkeeping, sales, and customer service. Originally from Peru, Adela worked for one of the largest banks of her home country, where she learned many of her customer service, negotiation, and communication skills.
Always ready to assist all clients via email, chat, or phone, Adela is also ready to help her teammates by solving problems with creative ideas.She manages our classes, student schedules, advisor schedules, websites, and CRM. She is proficient in Retail Link® and Walmart accounting.
Adela is bilingual, so if you speak Spanish, come say Hola to her!
Annie Reinke
Marketing Manager
[email protected] | (479) 715-6700
Annie Reinke leverages a diverse background in entrepreneurship, music, and teaching to drive the ongoing success of 8th & Walton.
A graduate of Chicago’s Columbia College, Annie brings a wealth of experience to her role as Marketing Manager, including work as a musician, music teacher, yoga instructor, and owning and operating her own cottage bakery (The Family Crumb). She understands the challenges that suppliers and brand-builders often face, and spearheads the initiatives and tools that help 8th & Walton’s clients succeed.
As Annie herself says: “I’m proud to be part of a company that puts people and planet at the center of what it does. When we help small and medium suppliers succeed with Walmart, we’re not just driving business results; we’re supporting sustainable growth, stronger communities, and better choices for customers everywhere. Being part of that bigger purpose is incredibly motivating.”
Lainie Petersen
Editorial Director
[email protected] | (479) 715-6700
8th & Walton’s editorial director, Lainie Petersen, began managing our daily news blogs in 2012. She has been a professional content creator for over three decades, working as a writer, editor, and radio/podcast host. She worked as a senior compliance administrator for Kaplan Professional and later became the editor of Radio Ink magazine.
Lainie earned a Bachelor of Science degree in philosophy (Illinois State University), both a Master of Theological Studies and a Master of Divinity (Garrett Evangelical Theological Seminary), and a Master of Library and Information Science (Dominican University).
When asked about what she likes best about working at 8th & Walton, Lainie replied: “I’m all in on 8th & Walton’s mission of helping suppliers become better partners with Walmart. I love my work of keeping suppliers informed with up-to-the-minute Walmart, Sam’s Club, retail, and supply chain news while also communicating 8th & Walton’s mission to current and future clients.”
Sean Presley
Senior Supply Chain Advisor
[email protected] | 479-228-4170
Sean Presley brings nearly 25 years of retail and operations expertise to his role as 8th & Walton’s Senior Supply Chain Advisor, beginning his career at Walmart in 2001 while still in high school. During his 16-year tenure at Walmart and Sam’s Club, he advanced through various roles, including replenishment, store layout, and leadership, overseeing major categories such as fresh foods and optical.
Sean later expanded his leadership experience at Big Time Products, Great Neck Tools, and as VP of Operations for one of the nation’s largest seafood importers.
Sean joined 8th & Walton in July of 2025. We asked him how he liked working for us so far. Here is what he had to say:
“ I truly believe everything that I’ve done now has set me up for success in this role. Many suppliers, if they’ve been doing business with Walmart, know how to perform steps A, B, and C, but they often lack the expertise to optimize the business, establish effective processes, and streamline operations.
My background sets me up to have those conversations, and what I love most is that everything I’ve done is all about the people. Being able to just touch base and interact with so many different folks, I just love that part of my role.
We are a good company: We’re a B Corp. Everything we stand for and everything we do is just incredible.”
What We Do
Walmart Supplier Consulting Services
Our experts provide solutions-based advisory services for suppliers to address specific challenges. Common areas of focus include item file setup and maintenance, omnichannel enhancement, compliance and fine reduction, Walmart’s Supplier Performance Scorecard, and deep-dive reporting.
Our team also includes highly specialized experts in key areas like e-commerce, accounting, supply chain, compliance, packaging, and food safety.
Experts can evaluate your business for potential challenges and opportunities and provide a step-by-step action plan to resolve issues.
Scintilla™, Supplier One, and Other Training
We deliver relevant, timely class content taught by expert facilitators on topics that offer both immediate and long-term results for a supplier’s Walmart business. Our experts have taught thousands of Walmart suppliers and dozens of Walmart brokers.
To accommodate different learning styles and business needs, we offer live, interactive Zoom webinars and on-site customized training using the supplier’s own data.
In addition to courses for Walmart U.S. suppliers, classes have also been developed specifically for suppliers selling in Walmart Canada.
Contact Us
Are you looking for ways to improve your Walmart business? We can help! Schedule a free 20-minute consultation with our experts
Note: 8th & Walton, LLC, Bentonville, AR is in no way affiliated with or endorsed by Walmart or its affiliates. All references to Walmart, as well as its affiliates, trademarks, and brands, are not intended to imply that 8th & Walton LLC is a Walmart vehicle for advertising or any other commercial purposes. Retail Link® and Walmart Scintilla™ are registered trademarks of Walmart.
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