Incisiv’s 2023 Omnichannel Customer Service Index named Walmart as a leader in delivering a quality omnichannel experience:
“Albertsons and Walmart were recognized as two of 20 leaders across the retail spectrum in omnichannel customer experience in the 2023 index. Other chains included such popular retailers as American Eagle Outfitters, Ashley Homestore, Bed Bath & Beyond, Belk, Best Buy, Coach, Dick’s Sporting Goods, Ikea, Macy’s, Nieman Marcus, Office Depot, Party City, Ralph Lauren, REI, Sephora, Sherwin Williams, The Home Depot and Zales.“
It’s critical that suppliers ally with quality retailers. Walmart delivers low prices and a wide selection of consumer goods and services. If you want to reinforce your relationship with Walmart, know that our team is ready to help! Schedule a consultation today.
