Starbucks’ inclusivity push has inspired a coalition of industry leaders, including CVS Health, Walmart, and Sam’s Club, to collaborate on creating more accessible retail spaces. Working with the American Association of People with Disabilities, the coalition aims to implement the Inclusive Spaces Framework, enhancing store environments with features such as improved acoustics, lighting, and accessibility equipment.
Key Takeaways
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Coalition retailers are piloting Starbucks’ Inclusive Spaces Framework to promote accessibility.
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Design improvements include accessible employee equipment, power-operated doors, and barrier-free store layouts.
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Members view collaborative accessibility efforts as both a business benefit and a shared industry responsibility.
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