Text-to-shop emerges in 2022 — RetailWire.com

Photo by Jae Park on Unsplash

Many industry experts and analysts believe that this will be the year that text-based shopping becomes commonplace:

Even Marc Lore, former CEO of Walmart U.S. eCommerce, is getting involved in the space with a new startup called Wizard Commerce slated to launch in 2022. Wizard Commerce will enable customers to text questions or product images directly to major brands utilizing the service, text back and forth with either an AI or a human to get necessary product information and complete a transaction.

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