Walmart has launched Sparky, a GenAI-powered shopping assistant available via the “Ask Sparky” button in the Walmart app. Sparky helps customers find items, compare products, and plan for occasions by providing instant, comprehensive answers and recommendations.
Key takeaways:
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Sparky offers real-time product information, reviews, and recommendations across all Walmart categories.
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The assistant will soon support multi-modal interactions and automate complex shopping tasks.
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Sparky is part of Walmart’s broader push to enhance the customer experience with AI.
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