Analyst: Consumers Have Higher Expectations —

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The recent demand for e-commerce deliveries has lead to higher customer expectations, something that not all suppliers or retailers can deliver:

“With the introduction of these new digital services, making purchases is as easy as a few taps and swipes for consumers. And as more retailers provide faster fulfillment options, the pandemic has set a new standard for customer expectations, said Almagro.”

P.S. These are challenging times for everyone involved in retail. If you are feeling overwhelmed or a need to brush up on your knowledge or skills, know that 8th & Walton stands ready to help. Get in touch with our experts today.